Home DecorReviews of lehomedecor.com

I ordered from this company months ago and still have not received my order. When I go into track the order it’s saying no order to track despite having my order confirmation. Plus no reply to several emails!! Scam in my opinion

We bought two bathroom sets from them, and one arrived with one part significantly damaged and unusable. When I contacted them about this requesting a replacement, they instead offered just a measly 10% refund on the damaged item (!!!). I of course did not accept that, and they went up to 30% saying more was "not possible" which is absurd. I told them that wasn't acceptable either and they stopped responding to my emails. I have disputed the charge with my credit card company. The items we got that weren't damaged are very nice, though they were packaged very amateurishly in loose broken styrofoam shards which were a big pain to clean up.

I had a disappointing experience ordering from Le Home Decor. I purchased a product and paid for both the item and shipping at checkout. More than 30 days after receiving the order, I was surprised to receive an additional invoice from FedEx for U.S. Customs and Border Protection charges, sent by Bifrost Enterprises. At no point during the checkout process was I informed that additional duties or import fees might apply, nor was this clearly stated on their website or on my order confirmation. Had this been disclosed upfront, I would have factored it into my purchasing decision. It’s frustrating to receive unexpected charges well after the transaction is complete. Transparency around international shipping costs and potential duties is important, and unfortunately that was missing from this experience. I would recommend that Le Home Decor clearly communicate any potential customs or import fees to customers before purchase to avoid situations like this in the future.

Recieved scratches on product, otherwise all ok.

very good customer service! nice quality rugs!

Hello Are you available for quick chat about business growth

Wrong product was sent. After I called them and they agreed to refund me, they stopped answering my call. If you can't deal with customers, don't start a business. Being sweet on the phone and proceeding to ignore the customer is a horrible long term strategy. Good luck not getting any positive word of mouth marketing and hurting people's sentiments by stealing their hard earned money.

When I received the items they looked nothing like the polished ad. They misrepresented with an entirely different photo. Do not order from this company… Ever