Lee JeansReviews of lee.com

Poor customer service. Return fee of $7.59. Crazy! I placed an order for some woman pants with the right size, when they arrive and I tried it on they fit large and I have to returned. When it wasn’t my fault in the first place. I contacted customer service and they refuse to provide a credit. I lost money twice two different orders that I placed because they size charting is wrong. Total loss $ 31.52. Almost the price of one pair of pants. I am done with LEE.

Lee Plus Size jeans fit me perfectly, while other brands don't. I shop during sales seasons, so the price is very low, yet the quality remains as high as always. I've been a loyal customer for over 5 years now.

I have two pairs of Lee jeans I bought sometime last year. One was a size 24 and the was a 22. The 24 keep falling down. I mean literally falling down so I thought okay, time for a 22?. I couldn't barely close them. I was so confused. My husband measured me. He says you are a 24 . He measures the jeans. The 24s are a 28 and the 22 is a 20. These jeans need a quality review in place.

I bought regular old school denim jeans online. What did I get, stretchy pants. Almost a hundred dollars for 2 pairs of jeans and there plastic pants. Wtf what happened to regular denim jeans no one wants stretchy pants.

I ordered 4 things. Given notice they would come in two packages through FedEx. I only got one. Tried to co tact FedEx, they claim they delivered one package with a photo and said there were no more. Going deeper into the FedEx site, they claimed both were delivered one day apart. I got the only one a day after they claimed it was delivered and never saw the second. Called Lee customer service, the woman was clearly not in the US and could only say I have to file for a reimbursement. Said it would take only a few days. I suggest Lee change to UPS but Ill never know because I will never order through this site again and Im telling it everywhere to everyone.

I would give 0 stars, pathetic service . They havent shipped product since 8 days . When i call customer service, they simply say we will update soon. I dont think they follow any consumer policies.

Lee used to be my go-to brand for jeans. The quality has decreased immensely. I bought a pair, washed it, went out crumpled like paper. I will never wear this pair of jean, such a waste of money and cotton. My older pair that was washed at the same time went out perfectly. I'm going to need to find a new brand...

WOW! JUST WOW! I really expected better of Lee. They have been around a long time with millions of customers. Clearly, those customers did not order directly from the company! On 9/24/25 I ordered a couple pair of jeans for my Dad who just spent the last year and a half fighting for his life. He thankfully just turned 80. I dont live real close. He desperately needed new jeans as the Lee jeans I bought for him a few years ago are falling apart, and wanted him to have them ASAP. The FIRST issue is that the Lee jeans that I bought are a little over 2 years old and are falling apart! Dad has always worn Lee jeans. He had an excavation company my whole life and put those jeans through the ringer. And yet they lasted for years. He has since retired and as mentioned been very ill. Worse case scenario the butt of the jeans should be a little worn because all he really does now is sit! The 2nd issue is that when I ordered the jeans I chose the Klarna pay 4 option at the checkout process. Not only has my Dad been very ill, but my husband is in the final stages of lung cancer. Its pretty much all on me to pay the bills etc. Making 4 small payments WOULD have been fantastic and lightened the load. But NO! They took the WHOLE PAYMENT!! The order clearly stated and STILL states PAY 4. Only now it says to pay the total amount 4 times! As mentioned, things are pretty tight. Every dime accounted for. THEY TOOK MY GROCERY MONEY! I guess we will eat next week!? Delivery date at the time of ordering stated Monday 9/29/25 to New Jersey. On that same date I received notice that my package was delivered to my house in New York. Which I might add that I am nowhere near and won't be for some time. That is another reason why I had them shipped directly to Dad. So I had to call them. I would rather have my teeth drilled without novacain then to talk on the telephone to a customer service representative who barely speaks english. But I did. I was told that whatever was sitting in NY was not my package from them. That my package won't arrive in NJ until Friday 10/3/25!? So then why did my order say Monday? Why am I receiving delivery notifications? SURPRISE!! THEY DON'T KNOW. Had I known it was going to take so long I would have ordered them from somewhere else. Several department stores carry Lee and deliver within a matter of days. So as the heading stated...a disaster from the start. I can only hope that they arrive, and arrive in good condition etc. I am just surprised that a company like Lee has such shoddy service. They clearly didn't make all of their money on their customer orders and customer service thats for sure. I won't make that mistake again.