ledtechnologies.comReviews of ledtechnologies.com

Excellent company in particular excellent sales guy Dan. Recently made an enquiry via chat and received a call back to discuss my requirements. Dan was very pleasant & helpful. Arranged a sample for next day delivery which came on time and very well packaged. Rang back up to order goods and again spoke to Dan who swiftly sorted out my order having got me a very good discount 👍 Again promised next day delivery and true to his word goods turned up as stated. Can't fault this company at all and special thanks to Dan top bloke and woukd definitely use these guys again.

LED Technologies gave advice on best control unit solution for a new build lighting installation and provided instructions with wiring diagrams. We installed the wiring per instructions and then discovered the units supplied did not match the description on the website and are not compatible with the instructions or wiring diagram provided. LED Technologies agreed the website description imagery and instructions provided were incorrect for the units supplied, but were unable to provide an alternative unit that would work and under their 'terms' they refuse to provide a refund or even a credit note. We're only in this situation because they didn't provide the units described and then provided the incorrect instructions and wiring diagram for the units supplied. They wash their hands of it.

I bought 3 reels of 5m leds and 2 drivers, I was then told that the 2 drivers were not powerful enough to run 15m of leds and that I would have to buy another 2 chargers. I asked if I could exchange these 2 for 2 more powerful psu's and pay the difference. They said their returns policy is only 14 days, how am I supposed to return them within 14 days when I'm installing them in a fitted wetroom that will take that long to build. I've never even had them out of the box. The sales guy, to be fair, was helpful, fast to respond and let me exchange wrongly purchased diffusers for the correct ones. I will go to amazon next time as I will have the peace of mind that I can return things that I am not happy with. It's a shame shops are committing suicide with strict return policies when there are places like amazon that have a 'no questions asked' policy. This place is expensive compared to others too, so I can't see them being in business long.

I purchased 5 total products from this company. Of 5 2 did not work. I purchased early as gifts. They say it has a 1 year guarantee, so I did not worry. When I gave 1 of the items to one of my daughters for Christmas it didnt work. She tried contacting the company but was not very successful. I contacted them and after so much hassle and back and forth they finally agreed to have me send it back at our expense. We sent it back. They responded it didnt work and would replace it. The product never came. I contacted them several times regarding this. Not once did they offer to send another out or do anything to help. They blamed UPS and said to contact them. I called LED and the woman who said she was a manager was worse than rude and uncaring. She even said customer service is different at different companies and they could do nothing. Oh but they would give me a discount if I wanted to spend yet more money. What good is their guarantee when we have to spend the money to send it back after so much hassle? Then to have them not send the replacement. This in my opinion is outright theft. I am grateful I didnt spend any more money with this less than reputable company. Beware if you purchase anything its a 50/50 it wont work and if it doesnt work you might as well toss it because they arent likely to stand behind the product.

Bad place to work and a bad place to purchase items due to the return policy, or lack thereof, so be sure to read and understand before you purchase anything. A family member had to quit working there due to questionable comments that came across as prejudiced toward his religion. Overall, the people are unkind and lack any empathy for staff and customer, all about the money, honey.