Andrew
I ordered LED headlights for my Jeep
I ordered LED headlights for my Jeep. However the product has not arrived, ordered almost 3 weeks ago. But, I also order the same product a few months back for my other truck and it work perfectly. Just waiting on parts to arrive. I finally got an updated status on my order. Customer service, tracked down my order. It was lost in shipping. Now pending replacement to be shipped out. Update: Today I received my order. Took 3 days after customer service reshipped my lost order. Tomorrow going to install.
Response from LED Factory MartJun 9, 2023
Dear Andrew, we apologize for all the inconvenience. If the package is lost, we will help you solve it as soon as possible. Sorry we don't find your order number, it will be a great help for us to provide the order number.



