Carl S.
Rgb halo lamps jeep gladiator
After 5 months of use one of my headlamps quit working now they want 40 bucks to replace it I have done several purchases from them but feel that I shouldn’t have Ty o pay when it is a warranty issue this issue was resolved thank you led mart
Response from LED Factory MartJun 22, 2023
Thank you for your support and trust. Sorry that we didn't explain clearly. In case a defect is discovered within the warranty period, we can replace the defective product and free shipping with postal packet, customer is liable for shipping costs for the express shipping if customers want to upgrade the shipping method. $40 is the shipping fee for express shipping. Free shipping with postal packet: 12-15 working days to arrive. Express shipping: 3-7 working days to arrive. We have arranged for you to send a replacement for free, Here is replacement tracking number: US0233955389. The package was delivered on 2023-06-20. If you still have any question, please be free to contact us.



