LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart reviews

Showing 231 reviews with 1 star · Clear filters

ryan P.
May 5, 2023
Ordered and have not got shipping info
Ordered and have not got shipping info. Been one week. Goes straight to voicemail…
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FU
May 2, 2023
You get what you pay for
You get what you pay for. Coating on the brackets were pitted with bad craftsmanship. No directions along with a long wait for shipment from china. They make their money on the restocking fee so it’s not worth returning the product. Don’t waste your time and money like I did.
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alain S.
Apr 8, 2023
I order march 31st and still don't have…
I order march 31st and still don't have any idea when you are going to ship my order!!! Left a voice message on march 31 st still no answer . Are you a real company or a scam??? Today is April 7th Please answer this message
Response from LED Factory MartApr 20, 2023
Hi Alain, thanks for your support. Your parcel is in tranisit and shipped by J&T logistics based on your order amount. Now the parcel is in BLOOMINGDALE and will deliver soon. Please don't worry. Our customer service was contact you to solve the issue. Thanks.
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James M.
Apr 5, 2023
Still not shipped
Still not shipped Only one item was shipped that day. I still have not received everything. Partial shipping does not fill order.
Response from LED Factory MartApr 20, 2023
Hi James, thanks for your support. We confirmed that your parcel was shipped out within 48 hours after the order placed and delivered to your address on Thursday, April 06, 2023 and Saturday, April 08, 2023. The tracking number is 1ZA95V570398868458 and 1Z256R4FYW17797863 via UPS. Our customer service will contact you to confirm it with you again. Have a good day!
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Paul C.
Apr 1, 2023
Please stay away from this company
Please stay away from this company. Cheap products and excuses. Pay the extra money with Custom Dynamics or Hogworkz. You’ll be glad you did.
Response from LED Factory MartApr 20, 2023
Hello Sir, thanks for your support. Our products have 2-year warranty and 30 days easy return. We promise to provide the high quality products with best price. Our customer service will contact you to confirm the issue. We support to full refund if you have any question. Have a good day!
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Ken U.
Mar 30, 2023
It took a month for you to tell me my…
It took a month for you to tell me my order wasn't in stock ! 100% bullshite
Response from LED Factory MartApr 20, 2023
Hi Ken, thanks a lot for your support and feedback. The shipping delivery time and method is different based on the order amount. Our customer service will contact you to further confirmation. Have a good day!
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Troy N.
Mar 21, 2023
Bought the 7” lights for my Jeep
Bought the 7” lights for my Jeep, one of the lights has a short in it, LED factory won’t respond to my request to replace! Would not recommend. Purchased a few months ago, installed about 2 weeks ago, and nothing but problems with one of the lights! Lack of response from this company is all I need to know to never do business with a company like this!
Response from LED Factory MartApr 20, 2023
Hello Sir, thanks for your support. Our products have 2-year warranty and 30 days of easy return. We promise to provide the high quality products at best price. Our customer service will contact you to confirm the issue. The replacement will be shipped after all is confirmed. Have a good day!
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Joe V.
Mar 13, 2023
I still haven’t received my order 11…
I still haven’t received my order 11 days and still waiting
Response from LED Factory MartApr 20, 2023
Hi Joe, thanks a lot for your support and feedback. The shipping delivery time and method is different based on the order amount. Our customer service will contact you to further confirmation. Have a good day!
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