LED Factory MartReviews of ledfactorymart.com

The Shop app suggested to track order tells me nothing, I have been trying to confirm my order shipped. I had paid for expedient shipping but other than a receipt emailed... I have no idea that this is even a legit business. The Customer service phone number took me to a Medic alert company... is This real???

I called the help line but still have yet to receive a return phone call. I called cause the passenger side light does not fit or seat properly within the oem bracket. Also the online video link instructions mentions how easy it’s to install. The fog lights are not plug and play. You have to cut off the OEM harness and splice in the new fog lights. They don’t show this in the video but do mention it very briefly and have to listen carefully. Also they don’t show you how wire in the power for the halos.

I didn't like the fact that I had to tap into the turn signal and an acc. Some of the others are completely plug and play. Also the pigtails you provided did not lock into the vehicle plug for the headlight and I had to modify them to get them to work. Otherwise, the lights look great and provide much more illumination.

Love the LEDs. Can finally see the road again! Installation instructions are terrible. Beyond terrible. Like, you'll get zip, nada, nothing from them. Per their recommendation, I contacted Customer Service for additional information. Also terrible. A rep said she'd contact someone and they'd email me better instructions within 48 hrs. Seriously? My grill is off, headlights removed, and you want me to wait another 48 hours to hopefully get better instructions? obtw, the "better" instructions I eventually received were equally terrible. Unfortunately, youtube will only help a tad because there are many different versions of these wires and none match the current configuration. Here's what worked for me: 1. remove grill. 2. disconnect amber turn signals 3. remove old headlights 4. plug in new plugs and connect new LEDs ^^all of this is super easy. Splicing in the new yellow and white wires is where it gets a little more tricky. I cut and hand-spliced everything together. In retrospect, my recommendation is to go to your local auto parts store and pick up a few "splicing terminals" (you'll need 4). Would've made the job easier. Course, you could pay someone to do it for you, but then you won't know how to do it yourself...

Still have not received my order # 79763 placed on August 12th 2023. Where is it?

Fit well! And easy to install! Was a few days late even with paying for express shipping and for Canadians its quite expensive. But thats to be expected, Canada is not a great place to buy anything.

One of the signal lights didn’t work. I emailed the company and still no response? The lights look super sweet, but a drag because I can’t drive with signal lights not working!

Final update: was able to make product work following issue from prior review. Not ideal, LED mart told me to make a claim with the shipper but if the packaging would have been more than weak cardboard the issue wouldnt have happened. The grille was a near perfect fit although i had to scrape out some of the holes that had not been totally shaved out. No blank space on the sides as i have seen commented on most other TRD pro replicas, it looks great and was relatively easy to install. LED Raptor lights are ok... not the clear, intense orange amber you see from most suppliers, and there was zero instruction for install so they basically leave it up to the customer to figure it out which is unfortunate. The whole ordeal has left me feeling pretty 50/50 about the whole process although it looks nice now. Update 3: when I was getting the items out of the box and prepped to install I noticed one of the grill pieces where the clamps/screws set in had snapped off during shipping and was sitting in the bubble wrap bag. Now I am second guessing the product quality and look forward to updating my review rating once the company works to resolve the issues on my order 79146. Very unfortunate. *original review* You were the only company I found that shipped to Canada for a fair price. Customer service was good and provided me with info regarding 2 year warranty on the item purchased which eased my mind and led to final purchase with your team. **update 2: customs and extra add ons cost an extra $80 which is very unfortunate, and I was also surprised that it came from China and not the US warehouse so I am a little concerned if I have any warranty issues how that is going to work. However it still got here on the proposed date so no complaints on timing. I just got the grill and it looks really great and high quality. Will update again once install is complete