LED EstheticsReviews of ledesthetics.com

Wonderful customer service! You will not regret buying from this company!

Excellent customer service

I had a couple of ordering issues, reached out to them and it was handled immediately. Very highly satisfied with them and their understanding! can't ask for a better company to work with for customer service.

Incredible … customer service is out of this world … will definitely purchase from them again soon 🙏🙏 (specifically Shane :) Michelle

Customer service is top notch!! I had an item missing from my order and within 12 hours that item was shipped priority. Thanks so much!

I had to reach out to customer service as I had not received my shipment within the expected timeframe. Customer service responded the same day, looked into the issue and my order was shipped out that day.

I had researched red light therapy and this product seemed to fit the bill for me. I ordered both the neck attachment and the mask. On the facemask, there was a malfunction in the USB connection, which caused the lights to flicker and only go on intermittently. So I contacted customer service and they immediately responded and after I documented my issue, immediately issued a replacement unit. They were very professional and responsive! As far as results, I have only gotten significant time with the neck mask and the other day I looked in the mirror after perhaps 7 weeks of doing it 10 minutes a day mostly every day (I miss a few.) and I was like, wow, this thing really does work. Skin thickness and smoothness noticeably better. That was encouraging and I look forward to continuing with my new replacement face mask.

I had to contact customer service of delivery issue. They were quick to answer the call and were very polite while helping me with my issue. The best part is the issue was resolved in the first point of contact.