CAGN
not a scam!
scam ordered/paid for product. no order confirmation. waited a few days. checked track order (it says no order found). mailed customer support. no reply. ---- update/response---- Thanks for the response. The emails were indeed in my spam folder. Stupid from me not to check there! #facepalm and so I'm amending this review and updating the score from 1 star to 3. That being said, how can the item be out of stock??? I'm looking at your site now and there is no mention of this being so. Before you call reviews misleading, you might want to fix the way you present information about an items availability on your website. Regarding the refund notification: I did not receive this as of yet. Once I do, I'll update this review again to reflect this. -----update 2--- Received the refund notification and the money indeed has been refunded (all within 24 hours).
Response from LeBeautiful.CoJun 18, 2025
Dear Leona, We find your recent review to be both unfair and misleading. For your information, all order confirmations from our store are sent automatically and digitally to the email address provided at checkout. It is highly unlikely for you not to have received it unless there was an issue on your end, such as it landing in your junk or spam folder. Additionally, our customer service team responded promptly to your inquiry yesterday. We kindly ask whether you reviewed that response before making such public accusations against our store. Unfortunately, Trustpilot currently does not allow businesses to upload supporting snapshots, which would help clarify situations like these and prevent unjustified reviews. Regarding your order: the item you purchased has since sold out. As a result, we issued a full refund today. We recommend checking your email inbox (and junk folder) for our refund notification and contacting your bank within 7 business days for confirmation of the transaction. We wish you all the best. — The Le'Beautiful Team