Taylor
Wallet Failed in Less Than 7 Months
TL;DR - My wallet failed and this company does not fully stand behind their products. -- I was hesitant, though excited, to be spending this much money on a wallet for the first time in my life. I purchased this wallet in January 2024. As I sit writing this review in August 2024, I am disappointed both with the wallet itself and with my customer service experience. The wallet came internally unstitched. I have pictures but Trustpilot blocks links. Go to imgur.com, slash a, slash CJVR7tR. Customer support offered me a replacement or store credit. I do not want either of those. My request for a full refund was denied and deemed "not feasible". I do not expect a wallet to last forever, but at $106, making it through the first year seems like a reasonable expectation. I wish Leatherology would fully stand by their products. My star rating reflects my overall experience: extremely negative. Do yourself a favor, save the $100+ bucks and consider driving to your local Macy's and buying a Perry Ellis genuine leather wallet for approximately half the price. That's what I did. It's not as nice and the name isn't as fancy but my hypothesis is it's not going to have too much trouble lasting longer than 7 months.