LearnDashReviews of learndash.com

Lots of issues with the plugin, especially since the new company took over. Extremely slow support; it can take weeks to resolve.

Enabling "shared quiz questions" doesn't allow you to see which quizzes you've allocated the questions to (i.e., it doesn't say on the Questions page that a Q is attached to both quizzes A and B). It just deletes the category altogether on the Questions page, so there's no organization at all. So is the Q in 3 quizzes? Is it in just one? That info is an imperative on the Questions list page. I want to create Quizzes A through F independently, and then at the end make a final exam test (G), where I allocate the Qs from all of these quizzes A-F into G, but there's no way to do this from the Questions page. In other words, you can't just highlight all Qs in Quizzes A and B and then add them to G. It literally requires opening Builder for a new quiz and then cumbersomely searching through all of the question *titles,* without knowing which Qs are even in A-F in the first place. -- When you publish a new quiz question, you should have the option to immediately Save the Q + Reload that as a repeated template for a new Q, rather than having to manually load the template all of the time for new Qs. It's a cumbersome and annoying step to manually load the same template for, e.g., 7 Qs in a row, rather than just being able to immediately start the new Q from the same template. I had literally used a free wordpress plugin before called Watu quizzes where this option was there.

Je ne mets pas 5 étoiles car j'ai quelques mauvaises expériences qui rendent l'usage de ce plugin parfois long et fastidieux. Par exemple, il est facile d'importer des questions de Quiz par csv. Par contre impossible de les exporter. et cela rend l'expérience mauvaise pour les tuteurs qui ont tendance comme moi de publier/modifier des cours et surtout pas mal de quizz sur plusieurs plateformes. Ce plugin n'est pas compatible avec WPML (traduction) malgré ce qu'ils disent dans leurs site. si vous avez 100 questions de quiz à traduire. WPML traduira les questions mais pas les réponses. donc vous aller vous retrouver à traduire manuellement chacune des réponses... La traduction en français n'est pas vraiment bonne, vous allez perdre pleins d'heures à faire de la traduction manuelle de fichier .po avec Logo Translate. Parfois je me pose la question de migrer et de désinstaller ce plugin. car petit à petit on se rend compte qu'il n'y a pas forcément de différence entre ce que plugin offre à 199$ et ce qu'offre d'autres plugins offrent aussi et moins chers.

The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally  useless

Also see update further down - I wish that when I was doing due diligence before choosing LearnDash, that I had been able to track down some reviews. The support really is as bad as the other reviewers have said. They also like to play "pass the buck" as a way of absolving themselves of responsibility. Some folks in the Facebook group have apparently had good support and even rave about it.... maybe it all depends what the issue is and whether they feel like dealing with it. After my first support query, I was told they had never heard of the issue. I then asked in the Facebook group and it turns out that it is an issue going back a very long time with many affected. So honesty is not a motto here. Query number two: They initially tried to blame other plugins on my site... fortunately one of these companies who provide a FREE plugin and excellent support, also gave me exactly the info I needed to make sure LearnDash accepted responsibility. So once they realised it was their fault, they said very little apart from they will look into it. I worked on other things as this was a major problem for me. Three weeks passed and I heard nothing. Eventually I emailed them to ask what was happening and I was told the issue is resolved and...sure enough it was. Courtesy is therefore also too much to expect. They frankly do not care about their customers at all. Support usually takes two working days to get back to you and has never been very helpful or knowledgable. There is also not a ticket system, so keeping track of queries and past issues is a case of keeping emails in a folder. All in all not a very professional outfit at all. They do not personally do any support in their Facebook group, but there are some very helpful, kind and experienced LearnDash users in there that are far more useful than LearnDash themselves. If you feel like rolling the dice, definitely use the FB group as a resource. There may not actually be anything better unless you pay a lot more. It is just shocking how a company can rely on unpaid users to do their support. As a user, I am just eternally grateful such people exist and are so willing to support others on their journey. LearnDash has recently been taken over, so there may be a chance things could improve.... eventually. I also wish I had gone with Thrive Themes and their Apprentice plugin, but at the time I test drove it, it was not compatible with Woo Commerce and their support seemed slow too. It seems expecting support from paid plugins is a bridge too far. 1.11.23 Things have improved While the original experiences with LD can't be changed, things have certainly improved, so I am adding an extra star for that. I am still using the product and for the most part things are ok. Maybe not stellar, but ok.