Leanmeds Reviews | Read Customer Reviews of leanmeds.com

Leanmeds Reviews | Read Customer Reviews of leanmeds.com

Leanmeds reviews

Showing 86 reviews with 1 star · Clear filters

Debbie L.
Sep 17, 2026
Absolutely unethical company
Absolutely unethical company, they do not provide a treatment plan or rationale for clinical decisions, you may not speak to your provider directly only through and unqualified customer service rep. They continue charging the card on file after you have canceled. Avoid this company at all costs, I have never received such poor care. Ive reported to the Better Business Bureau and federal trade, commission, do your homework better than I did!
Response from LeanmedsSep 24, 2026
Hi, I’m sorry to hear how strongly you feel about your experience, and I do want to help get to the bottom of what happened here. I will personally make sure this is reviewed, but first I need to match your review to the correct account. Please respond to the information request we sent through Trustpilot so we can locate your profile and do our due diligence. We also want to clarify that there is no public FTC action or enforcement record involving LeanMeds, its affiliates, or any prior affiliated companies.
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Farm G.
Sep 16, 2026
BEWARE!
BEWARE!! If I could give ZERO stars I would. This is NOT a good company. They will charge you, refuse to give you a refund before you ever speak to a doctor. Force you into auto subscription. They are ATROCIOUS to try to get answers, and IF you ever get answers they won't be consistent from person to person. I can only hope people see this review and STEER CLEAR. Over 3 hours on the phone. Hung up on SEVERAL times.
Response from LeanmedsSep 24, 2026
Hello, we haven’t been able to locate an account that we can confidently match to this review based on the information available. We’ve sent an information request through Trustpilot, so please share the email associated with your account there. Once we can identify the correct profile, I want to personally review what happened and determine the appropriate next step, whether that’s a refund review, an expedited resolution, or something else that needs attention. Thank you.
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Amanda C.
Sep 16, 2026
They are horrible
They are horrible. If you can’t get an appt even after they’ve taken your money more than two weeks previously. If they can’t even keep an appt, how are they going to offer support throughout the program? I do not recommend them! And they still have not refunded me. Buyer beware! You definitely get what you pay for. I didn’t have this problem with the more expensive programs.
Response from LeanmedsSep 26, 2026
I’m sorry this has felt like such a frustrating start. Looking at the history, the appointment didn't go through as planned — understandable given the back-and-forth. I know you’ve chosen not to continue, but we still appreciate you sharing the experience and wish you the very best moving forward. Thank you.
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Anthony
Sep 15, 2026
The worst company I ever dealt with
The worst company I ever dealt with. I explained to them i was currently using a different company and wanted to switch to theirs. I told them i was on 75 units a week. They refuse to send me the correct dosage to maintain what i was previously taking. Their doctor do not show up for scheduled appts. THEY REFUSE TO REFUND MY MONEY OR SEND THE PROPER DOSE.
Response from LeanmedsSep 24, 2026
Hi Anthony, I’m sorry this has been such a frustrating experience. I do want to clarify that dosing is determined by the prescribing medical provider based on a number of factors, including prior treatment history, the medication being prescribed, and making sure the dose is appropriate when transitioning between compounded formulations. We also support a range of dosing options depending on the provider’s assessment. That said, I don’t want to make assumptions about what happened in your specific case. At the moment, I’m unable to confidently locate your account using the Trustpilot username alone. Please respond to the information request we sent through Trustpilot so we can review the account, appointment history, and dosing decision properly. Thank you.
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Marcy
Sep 15, 2026
Medication has to be full of water…
Medication has to be full of water never lost not 1 pound in a month but did gain 5, I have switched to WellMeDr and now I have lost 7 pounds do not trust these people and they will not refund at all the pharmacy address is of a vacant lot here in The Colony Texas They have $315 of mine all for nothing
Response from LeanmedsSep 24, 2026
Hi, we haven’t been able to match this review to an account based on the information available. I understand you’ve already moved on to another provider, but if there’s anything unresolved on our side — especially regarding the $315 you mentioned — I’d still like the opportunity to review it properly. We’ve sent an information request through Trustpilot. If you’re willing, please share the email associated with your account so we can take a closer look.
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sandra B.
Sep 15, 2026
WORSE COMPANY EVERY
WORSE COMPANY EVER, STILL NEVER RECIEVED MY ORDER. NO LIVE PERSON TO TALK TO, JUST KEEP GETTING EMAILS THAT ORDER IS DELAYED, WILL NOT REUND. I HAVE TO PUT IN A DISPUTE IN ORDER TO GET MY MONEY BACK. SO IF YOU WANT GLP-1, PLEASE I BEG OF YOU TO GO ELSEWHERE. THIS COMPANY IS HORRIBLE
Response from LeanmedsSep 24, 2026
Sandra, I’m sorry this experience left you feeling like you had to keep chasing answers just to understand what was happening with your order. I checked the account and can confirm there is no active subscription, so there will be no future charges. The payment was applied to the medication that was delivered. If anything still feels unresolved, or if you’d rather speak with someone directly, you can reach us at +1 719-989-6969. We’re happy to take another look with you.
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Christina S.
Sep 15, 2026
I am just livid with this company
I am just livid with LEANMEDS company .! It has been a nightmare since the beginning I tried to cancel it and they said that I couldn't and it wasn't even 20 hours after I ordered but they said that it's only 21 hours so Leanmeds has till 48 hours but then I never heard from them and now it is 2 weeks later and all I get is a continual dose of automated responses saying that the medicines processing in the pharmacy and the next minute I get a message that I'm supposed to meet with somebody on a video call and then vice versa. Today I looked into the whole matter by going under Alt RX ,which is the pharmacy that they use because there is no way you can log into the lean meds portal after they don't want to mess with you anymore so I went under Alt RX and I logged in and I could see that they said they had sent me three prescriptions, all saying delivered but I have no product nor shipping information. Affirm has been completely no help. I started dispute against Leanmeds and in two days they came back to say that there was a not enough evidence and that the merchants replied. What a crock I am going to appeal it and there's no way that Affirm nor Leanmeds will get any more of my money. Basically the whole story is meanmeds has robbed me and Affirm is letting them do that
Response from LeanmedsSep 26, 2026
Hello Christina, communication around your pharmacy updates & shipping should have been more consistent. I do understand why the experience became frustrating. It looks like the video appointment was an optional coaching session rather than something required for approval. That distinction could have been communicated more clearly as well. I can see that your medication was delivered this past week after a longer wait than expected. I’m glad it ultimately made it to you, and if there’s anything still unresolved, we’d be happy to take another look and help where we can: +1 719-989-6969.
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Debra K.
Sep 14, 2026
I accidentally placed an order (my…
I accidentally placed an order (my finger slipped) and immediately called to cancel and get my money back. They refused to return my fees saying it is their policy to refuse returns of money. They were not so nice and I asked to speak to a supervisor but they said that there isn’t one and besides they would say the same thing, no returns of money. I am beyond angry and fed up with this company. They should not be in business based on all the negative reviews plus my experience
Response from LeanmedsSep 17, 2026
Hello Debra, we understand why this experience would be frustrating! While we’re currently working to clarify and restructure how refund requests are handled, once an order has entered the processing stages, there may already be steps underway, so an immediate cancellation isn’t always as simple as reversing a charge. We can confirm that your dispute was resolved in your favor, and the disputed amount is still our responsibility. Your prescription has also been cancelled, with no future charges. We do appreciate you sharing your experience, and we’ve taken your feedback about our customer service to heart. We hope we’ve been able to get this resolved for you, but if not, please give us a call at + 1 719-989-6969.
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