leafyquickwellness.comAt Leafy DOC, we connect patients with a licensed medical doctor online for patient evaluations. A certified health professional is ready to help with the medical certification. You'll be ready to register with your state in no time!
leafyquickwellness.com (leafyquickwellness.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Took money without even doing a phone call and I can't get anyone to refund it.
Response from leafyquickwellness.comMar 2, 2024
Hi Gary, we see that you have been approved by the doctor and your recommendation form was issued by the physician within 24 hours of your appointment. If you are having trouble registering with the state, feel free to reach out to us at [email protected] and we will make sure to get you set up. Thank you
Ksi B.
First never asked for profile number and checked with state, no certificate. Tried calling, high volume. No speaking with rep. Tried to chat, no chat button at bottom of page. Called again charged again. $179. Finally certified and now trying to get money back from first visit that got no certificate. Would try someone else for better results.
Response from leafyquickwellness.comMar 1, 2024
We're terribly sorry to hear about these issues you encountered. Can you please email us at [email protected] with your name so that we can make sure that everything is corrected for you? And so that we further understand these issues to be able to tackle them going forward? Thank you!
Joseph B.
My doctor missed my first appointment and I had to keep texting, emailing, and calling. I was able to get an appointment the next day and the doctor was still late by 40 minutes to my appointment. It was very frustrating.
Response from leafyquickwellness.comJan 2, 2024
Hi Joseph, we're sorry about the delay and inconvenience this caused you. We always strive for the best customer experience, and we do take your comment very seriously. Please feel free to reach out to us if we can be of any further assistance.
Khalil A.
Don't use leafy doc they take forever and once you pay the 99 bucks, two weeks later when you finally receive a letter and it's a paper saying you need to go register with the state and then they charge you more money. Scam.
Response from leafyquickwellness.comDec 11, 2023
Hi Khalil, we're so sorry to hear that you had a misunderstanding about our process. We understand your frustration and want to assure you that we are always here to help. The detailed procedure for obtaining a medical marijuana card is available on our website, where we outline the steps involved, including the doctor's certificate and state registration process. We want to clarify that we provide the doctor's certificate, which is a key requirement for registration. The state then issues the medical marijuana card after the registration process, which may involve additional fees. We understand this can be confusing, and we are happy to answer any questions you have about the process. We are dedicated to ensuring that all our patients have a smooth and successful experience. If you need any assistance with any part of the process, please don't hesitate to contact us directly. We are here to help in any way we can. Thank you for your feedback, Khalil. We appreciate you taking the time to share your concerns. We are always looking for ways to improve our service, and your feedback will help us do that.
NordVPN C.
Nightmare for real.
Response from leafyquickwellness.comDec 3, 2023
Hi Robert, We see in our system that you spoke with one of our doctors and were certified right away. Could you please let us know if there was anything else that was not what you expected of our service? After receiving our service, we know that you need to register with the state, and if you are having trouble with this, we can gladly assist you. Please email us directly at [email protected] and we'll make sure your registration with the state is set and done. Hoping to hear from you further :)
Kayla S.
I haven’t received my medical card even though I was approved
Response from leafyquickwellness.comNov 8, 2023
Hi Kayla, in Pennsylvania, doctors issue patient's certificates on the state portal for patients to complete the online process with the state. If you're having any trouble completing this process, feel free to ping us in the chat widget on our website, and we can gladly assist you!
Em C.
They were supposed to call at 6pm. I got a 10 minute reminder, and was told to expect a wait of up to 30-60 minutes. No biggie. But its nearly two hours later and I have not gotten a call or an updated time frame. Worried this is a scam :(
Response from leafyquickwellness.comOct 30, 2023
Hi Emily, we apologize for the delay in the doctor reaching out to you. We see that the doctor reached out in the end and your certificate has been issued. Please feel free to reach out to us if we can assist you further. We'll be here to help :)
Jaden H.
I ordered my card. I got a message to put my credit card information online before the doctor would call. I essentially got scammed out of $375. I called the website several times, no answer each time. Got sent to a “high call volume” automated message. I called my bank, there was nothing they could do. I also called the Pennsylvania Department of Health. They could also not figure out why I was charged that much. Hopefully I at least receive my $400 piece of plastic card.
Response from leafyquickwellness.comOct 20, 2023
Hi Jaden, we understand you've been in contact with our customer service department, and they have sent you all the documentation showing you have only been charged the regular fee for our doctor's appointment. It's important to distinguish between our fee and that of the state, which is an independent fee from ours. Could it be that the problem with the extra charge was made through the state and not with us? Please keep us posted, as we have a commitment to make sure all patients complete the entire process seamlessly.
