leafyquickwellness.comReviews of leafyquickwellness.com

Response from leafyquickwellness.comAug 4, 2026

Thank you for sharing your feedback. We apologize for the delay and frustration you are experiencing. To clarify, our service covers the physician’s evaluation and certification process. Once your certification is completed on our end, the processing time and registration fall under the state's jurisdiction, which unfortunately lies outside our direct control. That said, we are here to support you! If the state flags or rejects your application for any reason, please let us know right away so we can help resolve the issue and get things back on track for you. Once everything is resolved, would you be open to reconsidering your rating based on your experience with our team? Best regards, The Leafy Doc Team

Response from leafyquickwellness.comJul 7, 2026

Hi there, we sincerely apologize for the frustration regarding your appointment timing. While our medical team strives to call at the exact scheduled time, there can occasionally be a brief 10–20 minute window delay if a previous medical consultation runs over, which we attempt to communicate via text. According to our records, your appointment was rescheduled a few times before our physician could successfully connect during that window. Regarding the pricing, you were only charged our standard, established fee for new patient consultations. We want to ensure you are taken care of—please reach out to our support team directly at [email protected] so we can look into your account and see how we can best assist you moving forward.

Response from leafyquickwellness.comJul 7, 2026

Hi there, we take accusations of unauthorized charges very seriously and want to clear this up right away. After reviewing your account history, we see that following your original appointment on May 28th, an attempt was made to schedule another appointment on June 30th. This automatically triggered a standard temporary payment authorization. However, please rest assured that this transaction was immediately voided and no money was taken or completed. Because authorizations can sometimes show as "pending" on your bank statement for a few business days depending on your financial institution, it can look like a charge. Please check with your bank to confirm the void, or contact us directly at [email protected] if you need us to provide official documentation of the voided transaction. We are here to help!

Response from leafyquickwellness.comJun 26, 2026

Hi Nicholas, Thank you for bringing this to our attention, and we sincerely apologize for the immense frustration this experience has caused you. What you described regarding the communication gaps and the submission error does not reflect the standard of care or service we aim to provide. We want to resolve this for you immediately. Since you have had trouble reaching us through our standard chat and email channels, we would like to fast-track your case to our management team. We unfortunately cannot find your name in our system - could you please email us directly at [email protected] for us to get in contact with you? We appreciate your patience as we work to make this right.