Barbara
It was a drag.
You were very kind and helpful to me. At the end, after I paid $84 and I thought I was done and you would give my information to the State, I would pay them and my Medical Marijuana card renewal would be complete, Then, at the end with Leafwell, I was told I would have to apply to the State myself. Two years ago I applied and the ones I applied to, sent all the info directly to the State. You gave me the link and I tried to comply to their ever changing demands. Many times I was given conflicting information from State Representatives. Finally, I gave up. I can go the Harvest Dispensary and buy Cannabis products as a person with Adult Use without a Medical Marijuana card. I would appreciate it very much if you would give me my money back ($84). Thank you, Sincerely and Regards, Barbara Lynn Bishop
Response from LeafwellMay 16, 2024
Hi Barbara! I apologize for your frustration and inconvenience. It is listed on our site that being seen at Leafwell is to have the certification issued, and what steps are required for the patient to complete after being approved. I apologize once again if it was not clear. I do see where multiple support representatives offered assistance with the guiding you through the state application process. As per our terms and conditions, along with in our refund policy which are both listed on our website, we are not able to issue refunds once services have been rendered. I will ask our escalation specialist to reach out to see if they can offer any assistance. If you have questions before they reach out, please call us at (800) 660-9085 or email us at [email protected].