Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Workers were on time and immediately went to work and worked non stop until the job was done. Unfortunately they arrived with the wrong color panels. Communication was a little difficult as none of the initial crew spoke english. The crew chief who did speak good english was contacted and the correct panels were brought to the work site. The removal process of the old tub began in the meantime. Final product was acceptable but a lot of caulk was used to fill gaps. Some caused by squareness issues with the original construction, which is not their fault,but a better job of fitting could have been performed. Others resulted from not working with accessories such as shelves to get a better fit. Shelves could have been ground of cut to better match the corner angles than they do which would have resulted in a much smaller caulk seam. Also clean-up was not as pristine as presented by the salesman. The room was simply swept with a broom. a pile of debris was left in the crawlspace under the construction.

I will say this. Service was fairly quick and a crew was able to come out within a month of the initial consult. When the job was done, I was very unhappy with how the sealant was placed. It was sloppy and did not match the walls. I called the manager, who immediately took care of it which was great. Am I happy with the product? If this was my forever home, no. The shower looks beautiful from a distance, but as you get closer, you start to see that the product looks cheap. The grout-free tile looks nice, but then corner strips are placed over it and sealed together. I worry that this will eventually wear down and come apart. Overall great customer service. I will probably avoid grout-free tile in the future.

The job was subpar in my opinion and we had to have three service calls after the install to get it where everything worked correctly. They are way overpriced for the job done(was expecting much better for the price). My advice , hire a plumber who will warranty his work.

The installation was timely and was done within a single day. In general, the shower looks great and works well for my husband. I would have given them 4 stars, but the teak shower chair has been releasing a smell and color is leeching off of it. I have reached out and have not gotten a response from the installation manager. There was slight damage done to another wall upon installation that we found afterward and, again, no one has contacted us to talk through this with us.

The 1st Installer that was sent, had the smell of alcohol all over him. He was a good worker when he worked, but his punctuality was terrible. He didn't arrive the 1st day until 2pm and stayed until 4pm. I was told that the job would take 3 days max to finish, but it took 6 days for completion. One of the days, the Installer was a No Call or No Show. The 2nd Installer (Tom) was excellent. I have nothing but good things to say about the 2nd Installer.

The first day a bolt fell out. The third day a piece of plastic came out. All thee time the tech was working all he kept saying was Oh Jesus Christ!! He was not a happy camper and we all could tell that.

The first installer did a terrible job! Caulk was spotty, wrong rod and shelves were installed and panels were cracked and misaligned. We refused to sign off on the work. The second installer that came out was great! He redid the panels, caulking, and fixtures and we were very pleased. It was difficult to give my rating based on the first installer and how disappointed we were with the amount of money spent on the job. I gave a 3 to balance it out.

No one has called to check how job was done. Did not get a very good information on operations. The installer did not do a great clean up and we thank we was overcharged I would not refer anyone.