mark & dawn F.
we had our tub done in April,haven't…8
we had our tub done in April,haven't been able to use it at all.they have come and said they fixed it but it still leaks in same place.water pours in our bathroom into the subfloor and into the basement. I have been trying to reach them repeatedly for the past 4mnths and have not gotten a response. I am disabled and is why we had it installed and have never been able to use it. they take your money and then blow you off. that's the lifetime warranty you get. all we ask of the is to refund out money and put new tub in since they ruined ours. I don't think we are being unfair. I would think twice before using them. if they correct the matter I will gladly recomment and say what was done. 8months is long enough to suffer at their hands.
Response from Leaf Home Stair LiftDec 2, 2021
Thank you for sharing your experience with us, Mark and Dawn. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 866-320-5477, or visit https://homesafety.care/3lxvyxI.


