Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

The sales person used very high pressure tactics to sell this product. Was very rehearsed and robot like. Was not personable at all. I was not impressed with the sales person putting down his competitors. I felt he was just at our house to sell the lift. The impression I did get from this person was poor customer relations and immediately was turned off by his sales pitch. I didn't like the idea of him assuming we would by from this company. When he was told we had other companies we were meeting with for several other estimates. The sales person did get a little testy. The meeting was ended when we ask him to leave, I would not recommend this company to anyone. GFS-JGP

Fast paced high pressure sales Tried to charge $9,000.00 for a straight stairlift Way overpriced The rep got nasty once I told him that my mom needed time to think and get other estimates . He ended the appointment . The other weird thing was the reps shirt and vehicle said Leaf Filter ??? He told me Leaf filter owned the stairlift company Harmar??? That wasn’t true Very weird that a gutter company selling medical equipment . At least train the sales reps correctly .

We did not buy this product, but I feel like I must comment on our experience during the sales pitch. First of all, the prices that we got were far and away more expensive than other companies. I must say that the representative that came to our home was a lovey young man. I know he was only doing what he was trained to do. The quotes started out exceedingly high, more than twice as much as other companies. When we hesitated the salesman called his boss who continued to drop the price which was still very high. Then when I asked to have time to think it over and talk to each other, we were told that the price was only good for a matter of minutes. This seemed like a very bad business practice.the only reason we gave one star is because we knew that the person that was sent to our home was following his bosses protocol. We will definitely go with a different company

This company/sales team should be ashamed of themselves. The sold my dad an $8,000 chair lift that goes to his basement that he does not need access to. He was with the salesperson and I happened to call him and explained to the salesperson that he has no need to go in his basement. He is and has been in poor health and can barely get around. It’s not like he needs to get to his bedroom up the stairs or anything. So he sold him this lift, which has been used three times in the last year and a half. And he mortgaged it for 15 years with 8% financing. My dad is now in hospice and we are supposed to pay off this useless equipment? Ridiculous.

This place dies not know anything about how to treat a customer!! Charged me $150 to come out and plug in a stairlift. I talked to the repairman before he came out, told him my stairlift was beeping but it worked fine. You think he would've told me to check the plug he didn't, he came out plugged it in, then I was charged $150

Didn't return any calls. Had to get another company to service. Never registered the units.Only provided two remotes for two chairs instead of four as normal.

Only reason I gave one star is because zero is not an option. I have owed a stair lift from leaf safety for six weeks and it only worked for three of those weeks. It broke the first time I used it and it took them a week to come out and fix it. Then it worked for three weeks and has been broken ever since. That was ten days now. They do not return my calls and when they do they say someone will contact me “tomorrow “. They never do.

Unable to get service for our Leaf Stairlift. Unable to use because seat will not lock in place. Have called four times and received a promise that someone would call for a date and time for service. Have heard nothing back. Very unhappy!