Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

We entered into a contract with you on 2/7, although given a 2 week anticipated delivery and install, I finally got an install, but stuff does not work. Have not heard from you since service tech appeared, and advised needed new power unit. Have heard nothing since his visit, 10 days know. I should not have to follow up on you, you should regularly advise status, every few days. In my 42 years of customer service related careers, I would have been fired for lack of communication.

I chose this company because I needed the chair quickly due to my husband‘s progressive disease process. I was told I would get the chair in eight weeks but it came 17 weeks later. Also I’ve had it two weeks and three things have gone wrong with it and currently it’s not working. There’s been no service support as it’s a weekend and no one‘s contacting me back when I leave messages. Basically I feel like the product is sub par and the support service is inadequate to nonexistent. I would not choose this company again and discourage others from doing so. For such and expensive product I would have expected much better

Your service department could use an overhaul. The young man who removed my tub and installed my walk in shower was a very nice young man. He did his job in a respectful way. Although after he left we found the shower head is very loose in the wall. He had knocked a dent into my kitchen wall as he was taking out the tub and the inside shower door has knobs instead of a bar for opening. I do not like this and would like a bar put in instead of two knobs. Today I realized the doors were put in wrong. They do not even close all the way. I have contacted your service department several times without response. This past Wednesday a young man came and inspected the work. I have not heard anything and will again call the service department for answers. When the young man that did the job left on the 2nd day I gave him a check for payment in full. Of course when I discovered the problems I stopped payment on the check. When things are finished to my satisfaction I will with draw the stop payment, but not until. Im very disappointed in your company. I was assured when purchased that things would be done in a very professional way. Example: when someone tells Gabby to tell me they will call me back I expect them to. This has happened several times. I’ve also not received the removable stool that was supposed to have came this the package. 678-572-3707

Worst experience we have ever had with people coming into our home. It took 4 visit to get the job done. Our bathroom door was damaged. The shower base was wrong. The shower initially didn't work and was leaking in to our basement. The shower door was installed backwards. Simply couldn't wait for this nightmare to be over.

Not at all worth the cost. For what you get it should have cost 1/4th the price or less. Did not show up on time. The tub was not the one discussed at the onset. The installation was quick and the installer knowledgeable but I had to go back afterwards to add caulk where it was missed. Overall, I’m embarrassed to have allowed myself to be swindled.

Poor sales representative Very poor follow up service. Poor communication.

Sloppy,inexperienced. Took a month to finish the job and left with damage, on ceiling, door and doors are on backwards but ok would never recommend this company Thought I would be compensated but I talked to salesman and he said he would check on it but no avail,

Slow no customer service wouldn't be recommended to my friends; nobody knows what is going on. Never call about appointment. I had to do all work and didn't have the time, but things company that didn't care about the people that they wanted to work with there customer