matthew W.
Great customer support from Dave
Great customer support from Dave
Response from LeadMailboxSep 2, 2022
Matthew, thanks for noticing and saying so!

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you andyour company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features:* Month to month - no long term contract required* Per seat charges* Import or Export CSV files* Direct POST from Lead Providers* Interface with Leading Loan Origination systems* Customizable database field structure* Email Drip Campaigns* Mass Email* SMS services* Automatic Unsubscribe* Auto Dialer with Voice Message Service* Interface with Outside Services and other CRM systems* Live telephone support* Daily support online webinars* Share files with marketing partners* Triggers do work for you an night* Add more sales agents at any time* Local presence dialing* Interface with Telemarketing services - live call transfer* Animated Videos* Videos* HTML using pictures logo and more* Modifiable, Flexible, Customizable* Standard Email Templates that can be modified to suit your situation* Standard SMS Templat
LeadMailbox (leadmailbox.com) has 180 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
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Showing 171 reviews with 5 stars · Clear filters
matthew W.
Great customer support from Dave
Response from LeadMailboxSep 2, 2022
Matthew, thanks for noticing and saying so!
Jaime
The service at Lead Mailbox is exceptional! Bob has been helping me customize my CRM to perfectly work with my existing business model and has left no stone unturned. Spencer and Barbara have also been great! Thank you guys!
Response from LeadMailboxAug 26, 2022
Thanks, Jaime, for acknowledging our team, skill, and experience at work for you. We consider ourselves a part of your team working toward your success and are glad LeadMailbox is playing a part.
Josh
I've been impressed with the onboarding and support team at LeadMailbox. Easily the best ongoing support experience for any of the software providers we work with.
Response from LeadMailboxAug 25, 2022
Josh, thanks! Our team coordinates carefully to make sure onboarding is as smooth as possible for you and all our valued clients. Thanks for the 5-Star rating.
Shilo P.
Dave is on top of his business. Always SUPER responsive to requests and questions.
Response from LeadMailboxAug 25, 2022
Shilo, thanks for your 5-star endorsement. Dave is very responsive and gets things done quickly; our team appreciates him a lot too.
Paul L.
OUTSTANDING! - 5 STARS! - Dave Wilson!!! I have worked with Dave for the past several years, however in the last 5 months we built a complete customized version of Lead Mailbox. Multiple integrations with JSON & API vender connections, including VICI dialers and integrations with Experian. In my personal opinion he is invaluable!!! Dave always does his best to get right on it, and always gets it done and follows through! He's dedicated, easy to work with and definitely deserves a raise! EMC's success wouldn't have been possible without Dave's help along with the rest of the Team. Paul Lemerise Executive Director of Corp Sales EMortgage Capital Inc.
Response from LeadMailboxAug 4, 2022
Thank you, Paul, for your kind remarks. The whole team is behind your efforts get LeadMailbox fully customized for your company's needs. Dave usually responds first with fast, accurate solutions and thanks for including the whole team, since we are all here to contribute to your success.
Mark F.
I have been using LeadMailbox for several months now, and I can tell you that it's been an amazing experience. I judge a company by two things, the product and customer service. The product they offer is just what you want in a CRM. It's simple, easy to use and customizable. The customer service is just as good as the product. If you need help with anything, BOOM! help is on the way. Highly recommend this company to anyone looking for a CRM.
Response from LeadMailboxJul 24, 2022
Mark, thank you for your kind remarks. LeadMailbox has a really great IT Department headed by a very thoughtful and gifted designer who thinks things through for simplicity of use. The rest of us make sure our support backup is there to help our clients get things implemented, and we now have a winning combination. Thank you for noticing and letting others know!
waquar A.
I have been using LeadMailbox for about 4 years and the support staff is very good . However , Dave Wilson is a superstar ! He is knowledgeable , Fast and cordial .
Response from LeadMailboxAug 25, 2022
We appreciate your kind remarks Waquar. Yes, Dave is a strong resource for us and as you have said, is knowledgeable, fast and cordial.
Dr. F.
Dave is #1! Took time and was patient with me the whole way through.
Response from LeadMailboxJun 16, 2022
Thanks for the 5-Star Rating! Our whole team, but especially Dave, is focused on deliverying quality, timely, accurate support, done patiently.