Leading RentalReviews of leadingrental.com

I called and order a port a pooty rental on June 16th. I was charged $295.00 on that date to cover a 28 day rental. They charged my card again on the 3rd of July, again on the 28 of July and again on the 20th of August. I requested that the rental be picked up on July 10th. They didn't pick it up till around the 10th of August. I called multiple time to try and get a refund with the promise that it would get taken care of and I would receive a conformation email. That never happened. 10/10 do not recomend this company

Ordered a porta potty for a weekend event, never received it and I called, was told they would call back, never did. Took out my money and have not returned it.

Seriously think twice before using this company. They are completely unreliable and have terrible customer service! I made a reservation over the phone for a dumpster rental. Had to follow up multiple times to receive a confirmation email. Rec’d the confirmation email; however it contained the wrong customers name in the “Bill To” section….all other info was correct. I requested a revised confirmation via email and then called the following day to follow up on the email request. Never received the corrected confirmation. Late afternoon on delivery date dumpster hadn’t shown up so called and spoke to Customer Service for an ETA, she said she’d call me back in 5 minutes, never did. After about a hour, I tried to follow up via phone and email, but the company went dark. They wouldn’t answer the phone or respond to email. They did not meet their obligation or communicate any issues related to delivery. Dumpster was never delivered. They wouldn’t pick up my call the following morning. I had my sister call the number and they picked up right away. The gal tried to tell my sister that they don’t deliver to the area and that waste management was the only entity allowed to deliver to the area which is completely false. She also said she had sent an email to me stating such which was also completely untrue! I have since filed a claim with the BBB

Terrible experience. We used them for our parking lot. They dropped off a nasty dirty unit with hardened poop in it. We had to scrub it clean the day of our event and put in fresherners. Then to top it off they charged our account $465 randomly and kept saying give it 2-3 bus days to be refunded. It never was, we had to file a disbute with our bank to investigate. DO NOT use this company!

This company is unreliable not true to there word. They were 2 days late delivering the container and today make a week that I called and asked them to remove it. Will never use them again

i called to order a Dumspter specifically . Got a quote and the Dumspter showed up but it was not one that can handle brick. in short i am only able to fill the dumpster 1/4 of the way because of the weight limit of the dumpster. They will not cancel the order. Will not use the again. waste of time and money. Steer clear of this company

This woman, Anna has no conscience. She will destroy your special event by not delivering portable restrooms. She will lie to you that they are on their way when she knows they are not. This is a Brokerage. Which means she will call around your area for the service.(Which you can do) Then double or triple the price.

Horrible company. Ordered my port-a-potty well in advance for my wedding. Well they never showed and no one would pick up the phone to let me know what was going on. Got ahold of them days after the wedding and was told it was a delivery issue. When I asked why I wasn’t called Anna started getting upset. I then claimed that I feel they are a scam and stealing peoples money. Anna then got even more upset and HU the phone. I have hired an identify protection firm after this as well. This company is horrendous and unverifiable. It’s worth the money and time to go elsewhere. STEER CLEAR unless you want to have to panic and find another company last minute. Leading Rental does not follow through on what they say.