LEADBUILDBRANDReviews of leadinggroup.ltd

A Financial Nightmare – My Cautionary Tale with The Leading Group My experience with The Leading Group (TLG) has been nothing short of a financial catastrophe, and I want to share my story to help others make informed decisions. When I initially invested with TLG, my goal was simple: to create passive income to cover planned medical expenses in the future. Unfortunately, this decision resulted in an unbelievable -155% ROI, leaving me with a staggering loss of $11,788.93 in just eight months. The bulk of my losses stemmed from their mismanagement, including relentless advertising fees that produced zero results. To make matters worse, the account manager assigned to me operated in a time zone 14 hours ahead of mine, with English as a secondary language—making communication both difficult and inefficient. One particularly disappointing experience was in Q4 2023, typically the most profitable quarter for businesses. Instead of seeing growth, TLG managed to lose $4,341.43 in that quarter alone, primarily due to poor decision-making. At one point, TLG suggested I pay additional monthly fees to “maintain” their service—essentially asking me to spend more money to keep losing money. I declined this absurd proposal, and to their credit, they acknowledged my concerns. They graciously adjusted my negative ROI from -155% to -147%, reducing my losses by $1,700. While this was a kind gesture, it didn’t change my overall feelings or erase the damage done. Recently, I received an email from a TLG representative named Casey, claiming that if I had stayed with them, my store would now be making no less than $10,000 per month. Frankly, I don’t believe this claim for a second. Even if it were true, I estimate I would still be spending $12,500 monthly to make that $10,000, leaving me at a loss. To be clear, my purpose in sharing this review is not to harm TLG but to provide an honest account of my experience. I’ve updated this review after receiving a reply from the company, and I will not be intimidated into removing it. Both I and platforms like Trustpilot have documentation to back up my statements. My takeaway? If I had simply left my investment in a basic savings account—or even stashed it under my mattress—I’d be in a far better position today. I hope others considering TLG take my experience into account before making their decision. Final Thoughts: This review is based on facts and my personal experience with The Leading Group. My only intention is to inform potential investors so they can make educated decisions. For me, engaging with TLG resulted in an undeniable financial loss, and I cannot, in good faith, recommend this company to anyone. Save yourself the stress, frustration, and financial burden—look elsewhere.

I used this company to help sell products (hired them, really) via an Instagram ad. I initially mentioned that I'd like to make an extra couple thousand dollars, per month. They said that seemed reasonable, after a start up period. I paid a few thousand dollars to them, registered a website, created an Ali Express account, paid for Slack, etc... all the things I was supposed to do. We set up a TikTok business account and I paid for ads. I had an original "account manager," who researched products and (allegedly) tested different marketing campaigns. I had a few sales, but nothing significant... this was after a month or two, maybe. Not totally sure on the timeline. Communication was sporadic. After a while, nothing was happening with the store. No sales, no communication from the AM. I was given a new account manager after about six months... he was very nice and optimistic, spoke about trying new products and new campaigns. But really, nothing major happened. I think I sold a few things. The second manager was more engaged, though... but having a few people add a product to a shopping cart, then not buy anything, doesn't really sound like a successful store. After approximately 10 months, I'd say I spent about $10,000 for the service, the ads, buying and fulfilling the products, the Slack and Shopify accounts. And I think the store probably did less than $1,000 in total business. So, spent $10,000 to do less than $1,000 in revenue... not profit. Revenue. Super bummed. It sounded too good to be true, so shame on me for falling for it. I wanted to be patient but I was tired to paying for the TikTok ads each month. And, in a show of good faith, they didn't charge me the monthly $500 that they're supposed to collect (since there was no activity on the store, they said they didn't make me pay). EDIT: I'm updating my review, based on the feedback from TLG. I had an account for almost a year, not 3 months or 6 months. I was pretty patient. Based on our initial Instagram chats, I was told that breaking even, or even turning a profit in six months, was very doable. They included screenshots of Slack conversations from APRIL of 2023. Almost a year ago.. nothing from the last six months, when I kept asking for updates or when I was given a new account manager. Or when I was told that they would 'investigate' why the store wasn't performing, then I wouldn't get a response.

UPDATE: If you would like even more reason to not work with this company, read their replies to THEIR customer’s reviews. Not only is this harassment, they continue to lie. They did not refund me $4,000, they only refunded me $2,000 after I told them I was reporting them to the BBB. I also have proof of how they provided me with false information in order to get me to sign a contract with them. I had to “micromanage” my Account Manager because he kept forgetting to update my shop, products, and left ads running on a product that he had already told me “failed testing”. Also, it was in my contract that I paid them $6,000 to handle Customer Service. So by them admitting in their reply that customers were being directed to me for support when I was given ZERO visibility to what was going on with my shop proves that they breached their contract. Maybe they should spend less time harassing the people they manipulated into signing contracts with them and focus on learning how to do what they say they do. DO NOT WORK WITH THIS COMPANY! PLEASE let me be a cautionary tale for you. They have no idea what they are doing. I have been told lie after lie and been delivered so much misinformation. I have been working with The Leading Group since August 2023 they launched my shop a little less than a month after in September 2023. As of now, my total expenses have been greater than $12,600 and they have only been able to generate my shop a total of $2,520.93 in TOTAL SALES. That puts me at a LOSS of OVER $10,000. I consistently had to proactively reach out to my Account Manager for updates, no one communicated with me any type of strategy, and they kept gas lighting me like it was something I was doing wrong and that I was trying to be "too hands-on". I had to be hands-on or nothing would have been accomplished. They cannot communicate their strategy for generating sales simply because THEY DO NOT HAVE ONE! I reached out to them with all of my documentation of every event and outreach that took place throughout my time working with them. They DID NOT uphold their end of the contract in regard to "1:1 Account Management" or "Customer Support". I had several customers reach out directly to me stating they never received their products. When I sent them this documentation I requested a refund of my initial investment given the fact that they did not uphold their end of the contract. They AGAIN gaslit me saying this wasn't true, but they would assign me a new Account Manager. I'm simply writing this review to make sure NO ONE ELSE falls victim to The Leading Group. They are a scam and I have all the receipts to prove it.

The 2nd week after hiring this company I was contacted by the website starter. She spoke broken English and it was difficult to communicate. Took about 2 or 3 weeks for the first item and the site to be completed. It made 0 sales. Took about 3 weeks longer to build a new site and new product which didn't make enough revenue to cover the advertisements (600+mo). The company also charges minimal $500 monthly. So your sales after tax, shipping, cost, and ads needs to be around 2k to make a profit. Its a head ache at best, but you are looking for a quick way to spend 7k of Savings, give it a shot

I joined the leading group back in August after speaking to a representative. When I had the initial meeting with The Leading Group, I came prepared with a list of questions and the representative answered all of them with patience. I ended up deciding to invest in 2 Shopify stores. Be aware as soon as your check is cashed you are on your own and the communication stops. I was told that “most” of their customers make between 6-10k a month PER STORE after about 3 months. They did tell me this number can’t be guaranteed but that it would be close to it and I wouldn’t be disappointed. Well, the disappointment started shortly after I started. Its not exactly hands off, you have to set up the entire shopify store yourself, and when its completed TLG will input the product they chose for you. I was told that ONCE a week the rep’s in charge of my store would have a phone meeting with me to go over sales and protocol. This NEVER happened. Not ONCE. They never reviewed with me products that were being sold or told me before advertising was billed. Over the course of 3 months I lost about 15k. The products being sold are all dropshipped from China. I was told the items ship between 7-10 days of order being placed. This was a LIE. I had angry customers blowing up my phone and email for weeks. Many of which did not have their items shipped for over 3 weeks so I can understand their frustration. Also I didnt know that my personal information would be accessible to them, as I was told TLG manages the stores for you. TLG assigns you representatives for each store and the “communication occurs on an app called Slack. That you also have to pay for. And the communication is rare. Often taking days before I got a reply. Do yourself a favor and stay clear of The Leading Group. REPLY to below response: If you do your research the negative reviews for The Leading Group are all consistent to what I had stated. When I said I was dissatisfied and wanted to shut down my stores because I was putting out more money than I was making every month, they offered no resolution. But I am not surprised by the reply one bit. They contacted me Saturday and offered me a “reasonable refund” if I deleted my review. I didn’t trust this given their reputation, especially since they were asking that I had remove my review BEFORE the company decided what they will refund me. Unfortunately, I wish I did better research before doing business with TLG. Hard lesson learned.

Started working with The Leading Group on April 26, 2022. 11 months later, we've tried multiple products and countless ad variations, receiving very poor results. I earned $1,914.47 in revenue during all that time. I spent more than that on product costs + TikTok ads alone. That of course does not include the service fee paid to The Leading Group. All in, I took about a $6K loss on this experiment over the course of 11 months. I recognize the risks of drop-shipping, eCommerce, and investments at large. That's life. But, I've never experienced the level of incompetence that has come with this investment. There were four items that The Leading Group failed at miserably: 1. Order fulfillment. They would often not fulfill orders until 3-4 weeks after they were placed. With drop-shipping, the processing and shipping time can be 2+ weeks to begin with, so I routinely had customers not receiving orders until 6+ weeks after they were placed. This led to unhappy customers, multiple disputes on PayPal, and a stressful experience for me, the end client. 2. Communication. It was excellent when talking to sales. Then, once they have your money, it falls off a cliff. 95% of the time when you ask for an update (on which product we'll be selling, when they're fulfilling orders, which ads we'll run next, timeline, etc.) you would get the same response: "I'll let you know when we do X.". Weeks later, after no response, you'll reach back out, and they'll magically do it on the spot - which was beyond frustrating. No explanation of when they were going to reach out to you. 3. General Quality. Typos on the website they built. Getting multiple TikTok ad accounts suspended. Having the website contact form lead to me instead of them (not quite as passive as they make it out to be). A customer service email that when you forwarded any customer complaints to they would not update you or give you any indication they actually responded to the customer. 4. Feeling valued. As an investor in a store with The Leading Group, I felt valued up until they received my initial investment. Then, at that point, every question you ask receives an often delayed, labored response, as if you were being a burden. Generally speaking, when I give someone my money, and the investment is underperforming after several attempts, I want there to be a sense of urgency or to believe that they give a damn and at least want to fix it. They didn't. EDIT: In the reply to this review, they say I did not follow guidelines in a timely manner. That is a complete lie. Over the course of 11 months, I routinely waited weeks to hear anything from them, and would then take action within a day. Take your eCommerce investment elsewhere. They are not worth the hassle.