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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Phil B.
The Le VPN support staff have always done their best to deal with connection problems. Thanks especially to Chris for getting me back on track this time.
Response from Le VPNSep 30, 2019
Hello Phil, We always try our best to figure out and fix customers issues. Many thanks for your comment. Regards, Le VPN Team
Michael B.
Just had excellent support from VPN.
Response from Le VPNAug 30, 2019
Hello Michael, Thank you to had taken the time to leave us this comment. Regards, Le VPN Team
Marc B.
Très bon support chat. Problème résolu en quelques minutes.
Response from Le VPNAug 30, 2019
Bonjour Marc, Merci pour ce gentil commentaire, nous sommes bien content que votre problème soit maintenant réglé, n'hésitez surtout pas à revenir vers nous si vous avez des questions. Bien cordialement, L'Equipe Le VPN
Pete R.
Excellent support time and very helpful if you have any connection problems, probles sorted in no time
Response from Le VPNAug 30, 2019
Hello Pete and thank you for this kind comment! We try to offer a quick support time, and we are happy you noticed that. Regards, Le VPN Team
Bruce B.
Great technical support Fast, courteous and effective. Oh, did I mention they are effective fast AND courteous? Issue sorted quickly, thanks
Response from Le VPNAug 30, 2019
Hello Bruce, Do you mean we are Fast and Courteous? :-) Because that's exactly what we are hard trying! Many thanks for your comment! Regards, Le VPN Team
Paul P.
I am 70 years old and I have recently purchased my first Apple computer having always used Windows before, I know some people might say that at 70 I should have more sense. I have had a number of VPNs in the past but having purchased Le VPN at a very reasonable price I find the technical support provided by their staff to be outstanding. Any issue I have had with Le VPN is usually compounded by the fact I am still getting used to the Apple system and the technical support staff have been very patient in supporting me and have provided detailed solutions that even I can follow. I cannot praise them enough and was disappointed I couldn’t give 10 stars
Response from Le VPNAug 17, 2019
Hello Paul, We try our best to help our customers, and you were so kind that it was very easy to assist you. Don't hesitate to come back to us if you have any other questions. Regards, Le VPN Team
Paul
I have twice had problems downloading and connecting to Levpn and on both occasions the advice I was given was prompt and enabled me to complete the connection and use the app.
Response from Le VPNAug 17, 2019
Hello Paul, We are happy that you managed to make it works. Thank you for this kind message. Regards, Le VPN Team
Brian T.
I have had 2 different VPN in the past and this one is far the best. If there is a problem connecting you send an email, and within 2 hours they have responded and resolve the issue, in plain English . Thank you Le-VPN For all your patience and good service
Response from Le VPNJul 25, 2019
Hello Brian, We try our best to answer our customers in a reasonable time, and we are happy you noticed it. Thanks so much for your review! Regards, Le VPN Team
