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Le VPN (le-vpn.com) has 431 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Customer
Super service, for such a small fee. I watch TV from the UK on a DNS server. The VPN is also there on my phone if I want to do banking on a public WiFi. If there is a problem, they have the knowledge and technical skills to fix anything. Maybe even through remote controling. I have been with them and a small company they merged with for over 10 years! Highly recommended!!!!
John F.
A great service with an incredible response time.Must be the best VPN!!!!
Response from Le VPNMay 12, 2020
Hello John, Many thanks for this comment, we try our best to provide the best response time, and we are happy you noticed it. Regards, Le VPN Team
Customer Ingrid R.
A rapid, easy to follow answer to a problem I had articulated via the website.
Response from Le VPNMay 12, 2020
Hello Ingrid, Thank you for this comment, Regards, Le VPN Team
Christopher Francis T.
I never panic when problems occur, VPN never fails to restore my connection, usually within minutes.
Response from Le VPNMay 12, 2020
Hello Christopher, Thank you for this comment! You are right, no need to panic, we are here to manage this for you! Regards, Le VPN Team
Andrew H.
Very happy user of LeVPN, and its predecessor My Private Network for over 10 years now. Simple to use and gives UK and other expats access to tv in their home country, both live, or via catch-up services. The occasional technical glitch does occur, usually caused by my inimitable incompetence or MS operating system, and this is where LeVPN is outstanding, as their online help is astonishingly fast to respond; quick, courteous and invariably effective. Their technical team are world - class players and could teach many banks and airlines just what real customer service feels like when needed.
Response from Le VPNMay 12, 2020
Hello Andrew, Thank you for this incredibly kind comment! We try our best to provide the best service and great support simply because our customers deserve it! And your comment is a good example! Best regards, Le VPN Team
Jean-Marie de D.
As ever a perfect service even in those hard times. Thank you
Response from Le VPNMay 12, 2020
Hello Jean-Marie, Thank you for your comment, even in this period, we try our best to provide the best service to our customers, and we are very happy you noticed it. Regards, Le VPN Team
Clive E.
I have been using LeVPN for just over a year now having migrated from my previous VPN (My Private Network) that closed and transferred clients to LeVPN. In that time I have had a few problems, not I hasten to add, caused by LeVPN. Two technical problems were solved by the excellent Support Staff who also guide me through a change of payment method necessary since I am closing y UK account and have different cards and currencies. The support team are proficient and speedy and eager to find a solution that meets my needs, Cannot praise them enough
Response from Le VPNMay 12, 2020
Hello Clive, We are very happy our support solved these 2 problems, don't hesitate to come back to us if you have any other questions, we are always happy to help! Regards, Le VPN Team
Michael G.
It’s like it says on the tin! Works well and is super easy to set up on an iPad or phone. Needed a bit of help when it came to setting it up on Apple TV. Support Team were very helpful and patient.
Response from Le VPNApr 27, 2020
Hello Michael, The most important for us is that the service is now fully working from your side. Many thanks for your comment and don't hesitate to come back to us if you have any other questions. Regards, Le VPN Team
