LDR Site ServicesReviews of ldrsiteservices.com

There was a water main break on the block where my company is located. We have over 70 employees that work inside during the day and needed portable potties for a few hours as we had no water or working rest rooms. We were charged a premium price for the urgent need and promised the potties would be there immediately. They showed up three hours later, did not offer any type of discount and no apology. The water was back on less then two hours later. This was completely unacceptable. We will never use them or refer them again.

I would like to thank Yolanda once again for such a remarkable Customer Service Representative. I was constantly impressed by her performance, during our telephone conversation. She also has such remarkable talents and skills to fuel our mutual efforts. I appreciate her consideration, guidance, and patience with me. My sincere appreciation, gratitude, and thank you once again.

Excellent customer service and always available to help when my company is in a pinch

I ordered a 20 yard dumpster but they brought out a smaller dumpster that was not feasible for the use intended. They brought out another one but that was also too small. Yet they charged my company for two dumpsters when if they had brought out the correct size I would only been charged one time and they wouldn’t had to bring out another dumpster in order to charge another fee. I will never use this company again as they are rip offs. Do not use this company.

DO NOT USE! They will get you with hidden fees not disclosed upfront.

Do not use this company. They’re hidden charges will get you. I called to get some justification as to the hidden fees and was told I’d get a call back. No call. I will never use this company again. One and done!

I called to order a 40 yard dumpster on a Friday to be delivered the following Tuesday. Terms and price were agreed upon. On Monday evening, Breanna Childers, the Account Manager, calls our office at 6:45 pm (our office closes at 4:30 pm) to tell us the price has gone up and that the dumpster would not be delivered on Tuesday. After multiple attempts to reach the "Account Manager" on Tuesday failed I called the customer service number to get some help. They had the "Account Manager" finally call me. The price was now $100 more than we agreed on Friday and the dumpster is now a 30 yard roll off instead of the 40 yard and can't be delivered until Thursday or Friday. Needless to say I would be very leery when trusting this company to fulfill your needs on time and at a reasonable price.

If I could give a NEGATIVE number I would! I wish we would have read all the other negative reviews BEFORE we signed up with LDR. The outgoing message that they have playing in the background while you are on hold says "fast and reliable service". That could not be farther from the truth. It just adds insult to injury as we have been kept on hold for over 20 minutes MANY times as we try to get our dumpster picked up. It has been three weeks since our dumpster was scheduled for pick up. We have been given multiple days and times always after our staff normally leaves so we have had to pay overtime for them to stay and wait for a pick up that never happens. When asked to speak to a manager we are told "they are very busy" and will get back to us with in 48 to 72 hours. 48 to 72 hours?????? How ridiculous is that????? And then they don't even call back at all!!! We have had to keep calling them!!! And they did already charge our credit card before we even got any service..... INCREDIBLE how bad the service is!!!!