LDR Site ServicesReviews of ldrsiteservices.com

We ordered a porta potty for a family weekend party scheduled to be dropped on Friday. Since we understood the rental was only for Friday - Sunday, I instructed LDR to drop the can in our driveway in to corner. Now someone was suppose to call me before delivery. I come home on Thursday and see the can was delivered a day early and with no call. I call the number on the can and no phone service. I look up a similar company listed on the can sticker from the same town and eventually got someone on the phone. I was then notified that the service had been outsource company. The can was delivered by them according to the companies convenience not the customer's request. They dropped the can where we asked between the back of our truck and the pool deck. I thought well it would have been nice to be able to move our truck out of the way first, but we can wait until Monday. Monday comes and Tuesday is on deck. I call the company and I am told they cannot pick up the can until Thursday. This means we cannot use our vehicle for a week. I explained the problem to LDR that if they had not dropped the can a day early that our truck would not be locked in and unusable. So I call back later today and I was asked with I "60 female" can just scoot the can out of the way and get the truck out. I told the service rep "At 60 years old I don't even know how to answer your question?" I was being asked to do something that is unsafe with their property on my property". I was then told they probably won't come get it for two more days. I never asked for a week rental. I was just for a weekend. I am speechless. There are other companies in the area I will consider in the future. Be aware.

I used the service at two locations. They were quick in responding to these orders as to delivery dates, though a bit expensive. Agreed with customer service that driver would call one hour before delivery in order confirm dumpster positioning. First time, the driver called when he arrived at site. Second time, no call; just found dumpster sitting there - in not-preferred location. Then, a week to two weeks later, I was charged over-tonnage fees - one was $93 and second $120. These were dumpster-level loads with household or construction materials (mostly lumber, paneling, etc).

Poor communication, charged tax on 3 invoices despite providing a tax exempt form, (twice) and will not respond to me about crediting it back even though they have credited 2 invoices already for tax. Asked to pick dumpster up and they said 1-4 days. 2 weeks later it was still sitting there. I had to call the actual dumpster company it was from to pick it up. Also, as others stated I was charged additional tonnage on 2 of the 3 dumpsters we had with them. Do not recommend unless you like being frustrated.

Ordered a 30y dumpster for seven days. On the the seventh day called to have them pick up the dumpster, that was a Friday. Did not come to retrieve the dumpster until Monday morning at 7:30am Driver was unable to pick up the dumpster because a neighbor parked legally across the street. Before I could rectify the situation the driver left charging me a dry run. Very unprofessional. Without for the hidden fees.

Very bad experience, hired them for a dumpster they charged me $750 got 3 yards after 2 weeks they charged my American Express card another $187 when I called they said it’s extra tons what a ripoff? Stay away from this company never ever try again

Spoke with employee Ezora Crawford from the billing department. she guided me and helped me sort out each invoice and gave me update for payment. thank you for your help Ezora

5 star great company great customer service and support. Awesome for long term projects

Today I am speaking about Tonya Sherrill. I had a conversation this morning with this very pleasant employee with LDR about confusion I had about our account. Tonya was a breath of fresh air when I was speaking to her as she was explaining to me in such a positive and energetic way she has about herself. She truly is a dynamic employee to have and definitely shows her maturity and respect for customers. Nancy K with Rural Electric