Jordon C.
Easy experience
Easy experience

Laytrip is a Layaway Travel Agency (LTA) that was created by experienced industry and online product specialists, to make travel simpler, easier, and more affordable for everyone. Our platform lets you book airline and hotel itineraries, then pay with customizable installments without any credit checks or interest charges.
laytrip.com (laytrip.com) has 337 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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337 approved reviews, newest moderated first
Jordon C.
Easy experience
Shayla S.
I booked a nonstop flight and paid everything in full. Then, I get an email saying I could not get on the flight that I paid $1300 for and had to settle for a flight that only cost $600. Not to mention now I have the cost of baggage. If y’all cannot guarantee a flight for as much as y'all charge, the business shouldn’t even be in operation. Now my daughter’s birthday trip plans have to change. Very disappointed.
Response from laytrip.comFeb 19, 2024
Hi Shayla, We sincerely apologize for the inconvenience with your flight and the price discrepancy. It's never our intention to overcharge, so we have processed a refund to address the issue. Your satisfaction is important to us, and we hope to serve you better in the future. All the best, Laytrip Team
Chase H.
Resolved my issue quickly
Eric B.
So far so good. Can only compare our purchase to the one we made on prepay travel. Booked with them initially but our flight changed times outrageously the day after we booked and we got a full refund. No such issue with laytrip so far.
customer
it was very easy and i think it is a great way to help people travel .
customer
I had a ball using this website helped me on installments
customer
I was skeptical at first but so far its been an easy and straightforward process. It really does help to be able to pay for my flights in installments.
Lanetria L.
This company seems to be a scam. I wouldn't recommend using them. They make the flight booking process seem easy and offer a 24-hour cancellation window, but when you do cancel within that timeframe, they say it takes up to 10 business days to process the refund. It has been more than 10 days, and I still haven't received my refund. Now, I can't even get in touch with anyone as it has been 20 business days since I canceled, and they seem to have ghosted me. All in all, I wouldn't recommend this company to anyone.
Response from laytrip.comJan 24, 2024
Hi Lanetria, We're sorry to hear about the delays in your refund. Our team has further looked into your booking and fixed the issue. The refund should arrive into your account within 5-10 business days. Unfortunately, that is a standard timeframe for the banks to process and settle refunds. Thank you for your understanding. All the best, Laytrip Customer Support