laytrip.com Reviews | Read Customer Reviews of laytrip.com

laytrip.com Reviews | Read Customer Reviews of laytrip.com

laytrip.com reviews

337 approved reviews, newest moderated first

Angel
Jul 14, 2025
Bueno
Tienen que tener opción de pago más cómodo
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Elio F.
Jul 9, 2025
I was scammed by this company
I was scammed by this company. Do not do business with them. I had an issue with my credit card, which flagged a security problem when they changed the company name and the charge didn’t go through for a month. They simply canceled my ticket and refused to give me a refund. This is a dishonest company — if this had happened in Brazil, they would be legally forced to pay me back with interest and monetary correction.
Response from laytrip.comJul 14, 2025
Hello Elio, Thank you for your feedback. We're sorry to hear that you encountered an issue with our service. At Laytrip, we offer flexible installment services without credit checks or interest rates. You may select the desired frequency and payment amounts during checkout, after which the payment plan is locked. In your case, the booking was unfortunately auto-cancelled due to missed payments. We allow a 10-day grace period to resolve payment issues, during which we send several email reminders, retry the payment, and notify you about the potential cancellation. Since we didn’t receive a response or payment within that window, the booking was cancelled and could not be reactivated or refunded. We regret the inconvenience this may have caused. Our process is designed to ensure transparency and consistency for all our customers, and we appreciate your understanding. If you have any questions or need further assistance, please feel free to contact our customer support team. We're here to help. Sincerely, Laytrip Team
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customer
Jul 9, 2025
El proceso es fácil
El proceso es fácil, me gusta que me permite seleccionar en cuantas cuotas quiero dividir el pago y que porciento inicial pagar
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customer
Jul 9, 2025
Es mi primera vez y tengo miedo pero…
Es mi primera vez y tengo miedo pero asta el momento todo bien
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Jimena
Jul 8, 2025
Excelente everything
The services is ok and te People are excellent
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Jennifer P.
Jul 8, 2025
Publico esta reseña para corregir un…
Publico esta reseña para corregir un error. Al principio dejé una puntuación baja porque no podía acceder desde mi celular; luego descubrí que el problema era de mi dispositivo, no del sitio. Tras intentarlo de nuevo desde otro dispositivo, todo funcionó perfectamente el chico sahil muy amable me ayudó con todo lo recomiendo bastante y antes de tener un momento frustrante como yo intenten desde otro célular o computadora que probablemente el problema sea el mismo que me paso
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Verónica
Jul 7, 2025
Excelente y pudimos cumplir un sueño
Excelente y pudimos cumplir un sueño
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customer
Jul 7, 2025
Miy facil y buen funcionamiento
Miy facil y buen funcionamiento
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