LayawaylandReviews of layawayland.com

I ordered Samsung Hub Fridge it wasnt in stock so I choose another Samsung Hub yet they delivered a Plumbed LG fridge I never agreed at all to this fridge as I dont want a plumbed LG I wanted what I paid for yet they are telling me I should be happy No I aint happy at all. Last order il ever have with Layaway as I will never know b if I get what I paid for. Shame on you Layaway.

Very disappointed with Layaway AU. I have been waiting for a refund of approximately $423 after my direct debits were ceased. Despite being advised that a retention officer would contact me after the holiday period, it is now 11 January and no contact has been made. Multiple follow-ups have gone unanswered, and promises of return calls within 24 hours were not honoured. Due to the lack of communication and resolution, I have now lodged a complaint with NSW Fair Trading. I would not recommend this company based on my experience with poor communication and failure to resolve a straightforward refund.

They waited until I the customer asked for tracking information then over 2 weeks goes by and they tell me after they have my full amount they don't have access to my order and they are forcing me to take my refund back after I already bought other stuff to go with the item I ordered

I used LayAwayLand to purchase a few appliances on their layaway plan. The idea is great for people who want to spread payments without credit checks, and I liked being able to manage my payments online. The items I received were genuine and arrived in good condition once the plan was completed. That said, communication throughout the process was not very consistent. I sent a couple of messages about order updates and didn’t get replies right away. The waiting time between the final payment and delivery was also longer than expected. In summary, it’s an okay service — not a scam, but not the most responsive either. If they improve customer support and update timelines more often, it could be a much smoother experience.

Thanks Taylor you been helpful with my order and hope to see the outcome

Feeling worried. Ordered then checked reviews. Hopefully me cancelling within the cooling off period will see that no money is debited from my account.

0% rating never used this company yet my bank account has been set up on a automatic direct debit. They have taken money for no product or explanation why. Also I’ve never signed a contract to allow this to occur. Please be aware as they apparently need no consent to access your bank…. 🤬🤬🤬

communication with this company was quite lousy I email them at least 5 times with no response I try calling a dozen times no answer luckily I paid though PayPal I contacted them and the very next day I was sent email confirming my package will ship out three days later I received my item. That will be the last time I make a purchase With this company .