LA Web ExpertsReviews of lawebexperts.com

I can be a very challenging person to work with as I am quite demanding in my standards and expectations. Edward rose to the challenge and has gone above and beyond in the construction and coordination of the website. I would gladly recommend him and LA Web Experts to others for their website construction.

Horrible experience! I have pay them $1100 for a website package with unlimited revisions promised by Peter Williams 1st Project Manager. Anter I paid $ 600 to develop my website, few days after, they call me asking me for $ 300 to start working on the website , four months went by and no web site. This year a new Proj. Mrg. called me (Mike Mason), staying that he was going to take care of the design issues. Once the web site was partially completed, he requested more money to upload the website. I paid $200 for this. After a lot calls and complaints, the website went life for 3 weeks. There after it died. Since them I've been calling, texting and emailing Mike Mason to solve the issue, without success. Horrible experience so far Jose Matamoros Lake Worth, FL 12/08/2022 Update Right after I file the present review, Jason with Phone Number 510 542-0019 from LAwebexperts, asked me to contact him to sort the issue out. The only thing I requested from Jason was to provide me with my website design I had pay for. after few calls, Jason stayed that he wasn't able to locate such files, and the only way out was to pay again for the website design, If I greed to this payment, they offered me a $ 100 discount. Of course, I didn't complied with this new request for money, I explained to Jason that since LAWebexperts, lost the file, the least I was hopping for, was for they to re-do the website at no charge. They closed the issue on their end the claimed that was the best LAwebexperts could do for me. I strongly suggest everyone NOT TO DO BUSINESS with LAwebexperts, you will loose your money. Best regards Jose Matamoros

Excellent service from Mike Mason in designing business logo.

Mike Mason reached out to me and explained he would be the person helping me out through my package process which entailed my logo letterhead pamphlet envelopes and email signature. He helped me and was very prompt about responding and helped with anything I needed. The only reason why I rated a 4 was because I didn't know I had to pay an additional fee for my logo to be registered. Although for this misunderstanding I was offered free business cards which was appreciated but I don't care for surprises when money is involved.

UPDATE: Since my previous post below in January 2022, LA Webexperts have not improved. Although they say I should contact their billing department below, they have disconnected all their phone numbers and emails and I am not able to reach them. They eventually got started on the SEO I had paid for but did not finish. They did not correct my logo which had some issues when uploading to social media (so I have not been able to develop that aspect of my business) and the worst of all - THEY HAVE DISABLED MY WORDPRESS ALL IN ONE MIGRATION access so I cannot access my site for continuation. They never even gave me an account on their server even though I have paid for 2 years, dedicated hosting service! Basically, they've taken my business online presence hostage! None of the "managers" and "compliance" contacts I worked with in the short span of 5 months exist. Either they were "promoted" or "went on vacation." It's very unfortunate that they are scamming us, because I believe they are rather talented and could make a legitimate profit for their services. They also go by Smart Start Up Solution and QTechnologies. LA Web Experts, if you are reading this, please do what I paid you to do. Update my plugins on the WP site and enable the All-in-One migrate so I can take my site elsewhere. I also need my account access to your servers because I have paid you for 2 two years. Your behavior is wrong. ======= My experience with LA Web Experts started out rather well in September 2021 and turned south once they realized I was a little knowledgeable about basic web site building and I declined every additional "package" and feature they tried to sell me. I currently have paid invoices with listed features which they still have not delivered. I have started managing the admin dashboard myself because they are doing a poor job and charge for "text edits." Everyone you speak to will tell you "I have just been promoted" yet their customer relations is questionable. For the whole month of December they ignored emails, phone calls, VM and texts, and even disconnected their main phone number without notice. They only responded this January when I emailed asking for a New Year splash and promptly quoted me prices. After 3 months of going live, I am still not searchable online and am therefore planning on performing my own Google Index because they either do not know how to do it, don't understand its importance or just don't care. I have been told twice in the past 4 months that my assigned PM went on vacation suddenly. Erm, so in the meantime what happens to my business ops?Really? Please look elsewhere if you value your business continuity. I do not recommend LA Web Experts, especially David Anderson and Peter Williams (they also have the weirdest names, that should have tipped me off.) Find a more legit service.

it was great Experience , he do follow the guidelines

David was really good. It took a while for him to get the vision, but he stayed totally committed to the revisions (there were many!), and his frequency of communication was excellent. Overall great service for the money. I would use this team again.

Had a great experience with Mike Mason and Peter Williams. They are fast and provide quality services. They designed my logo and I am looking forward to get a website design from them.