LA Web ExpertsReviews of lawebexperts.com

This "company" is straight out of hell. Their entire team is astronomically incompetent with an emphasis on the 'as,' citing manny as the undisputed worst. Unlike other reviews experienced, they didn't take the money and ghost me, instead I had the severe displeasure of attempting to "work" with them. They come across as grounded nice people at first with an overwhelming number of glowing reviews (that must be fake). We cold called several website owners that supposedly worked with them who said good things. And yet, they quickly became the biggest point of ongoing stress, shear anger, and financial loss in our business and personal life. It's a wonder I didn't smash a hole in my wall after every encounter with them. RUN. Every single round of revisions created entirely new extraordinarily avoidable problems that consistently fell below even the most basic standards of professionalism. Most concerning was their complete lack of effort to understand our industry-- not subjective design disagreements, factual errors displayed on our informational website. Hundreds of dollars worth of our own staff time spent revising their work, manny had the nerve to say 'no client in the history of their company had ever required as many edits.' That statement delusionally ignores the reality that the overhwelming majority of those edits existed becaise their team repeatedly introduced new mistakes instead of fixing previously identified ones. This is truly only the tip of the ice berg of reasons why these guys were a nightmare. In the end, we desperately needed a new web designer to take over who confirmed that these guys used the most basic possible template and idenfitifed numerous backend issues that needed to be corrected before the site could function properly. Unwilling to apologise or take accountability, the only compensation offered was $35. !!! . Our own billable time spent correcting their mistakes exceeded that amount many times over. Not to mention the stress.... Incorrect content used... basic directions f*ed up... missed meetings...lost revisions....unbelievably poor communicate... ZERO accountability.... Contact me if you need additional information.

Perfect design

They are scammers and continue to contact me despite asking that they not contact me. They call on weekends and evenings. They robbed me when I originally hired them over 5 years ago.

I paid over $4000 for a website, which they delivered and it was very nice. But then the calls start coming in for more money. They hold your site hostage and shut it down whenever they want and they tell you you need to pay $400, $999, $1500 for web hosting, wordpress, secured server and on and one and on. It is never ending. And at this point once you are in for 6k-7k you feel stuck. I just happened to google our website by random right now and what do you know, it is down and I have prepaid for 5 years of hosting so what will their excuse be now? This is what they do to you so run don't walk, as fast as you can away from La Web Experts. Look at this amazing site that can't be reached that I have paid nearly 7k for. W W W.EubanksAirInc. Com

They are a rip off. La web experts only design logos and make informative main pages. They continuously change managers and companies and never complete the work. They always have an excuse why they need to change the completion date and when excuses run out they change managers. They refuse to provide a refund and they also attempt to hold you hostage wasting time. I sued them and they never come to court or accept serving of court documents. Don’t hire them, go somewhere else.

Reading through the 1-star reviews, we agree with every single one of them! We hired LA Webexperts for an ad-on page in April 2022. They KNEW FROM THE BEGINNING what open source content management system our website is on, and THEY KNEW what we wanted: the scope was crystal clear! We were told that they gladly create the ad-on page. With a sudden leave of the project manager, (who knows what happened) we experienced nothing but stalling tactics, promises that were not kept, lousy work (list of changes neatly outlined, EVERY TIME with some changes NOT done. Some had to be pointed out nearly a dozen times!). They demonstrated ZERO customer service. Suddenly, all answers we got were “No”, “Not possible”, or “can’t do it". No further assistance, no solution oriented customer service: NOTHING! In fact, we got the strong feeling that we’re a tumor and we need to go away… As we’re not web developers, we offered suggestions after suggestions, putting a lot of thoughts and time into it - all we got was “No”, “Not possible”, and “can’t do it”. It reached the tipping point when we called and asked for a supervisor (although a call from a supervisor was promised the week prior and nothing happened): We talked to a guy who introduced himself as David Frost. We could not even finish explaining, when we were rudely interrupted, accusing us for not listening. We got comments like: “I don’t know how to explain this to you as you’re a woman” (twice!), “You don’t understand” and “you are not listening” “you created the mess, it’s your website”… and so on. We were grasping for air - as we were not prepared for such a hostile conversation - we again were interrupted by David saying “oh! so you think this is funny! So you’re laughing!” while we had absolutely NOTHING to laugh about! Not enough: As we pointed out that this project is going nowhere since f-ing 8 months, we were lectured in the most disrespectful way like a 5-year old. Dear reader, please understand that at some point even we get impatient and say enough is enough: for a project that under professional circumstances would take a couple of weeks - here we are 8 months later with nothing but a mess and a total unusable page! We very well understand that WordPress has certain limitations; however, when we get the feeling that unless we pay more nothing happens, and the mess on the site is justified due to WordPress “limitations", and that will give LA Webexperts the right to treat us in such a hostile way: there is a problem. And by the way: WordPress has many advantages, but one truly needs to master this interface! We asked for our money back and rather than finding solutions, accusations against us kept being uttered and ZERO solutions were offered. Finally, WE HAD TO COME UP with the next step by asking for a developer who would take the time to sit on a call with us and go through workable and usable solutions. We have not heard back on when that would happen although the coming Friday or the following Monday was promised. From this point on forward we have no choice than to hire legal aid and use any consumer reporting department there is to get our full amount back and warn folks: the only things LA Webexperts did is steal our money, create a mess, along with a hostile misconduct beyond words. Stay away from them! It’s not worth it.

LA Web Experts are a scam. Please do not work with them. The good reviews you are seeing here are probably fake. They start of nice web design and begin to pressure you to buy features. When you pay for these features - VPN, logo, SEO, etc. they do not deliver. They never gave me access to my account on their host server and have not updated my website since March 2022. The WordPress plugins are outdated and they have cancelled the All-in-One WP migration feature so that I cannot migrate my WP site. As I update this review, my webpage has disappeared. All the phone numbers and emails they communicated with my business before are no longer working; we get "no longer in service" and "email cannot be found." They will bounce you from "manager" to "manager" telling you the previous person has been promoted or gone on vacation, and finally cut you off. I was able to trace them through the credit card payments I made and they are also doing business as SMART SOLUTIONS, Smart Start Up Solution, 6539 North Kedzie Avenue, Chicago, IL 60645, and qtechnologies. I reported them to BBB but they could not find a physical location to serve them. Eventually, I was able to get some of my money back but the disruption they are causing to my business is irreparable. Report them to your credit card vendors to recover payments for services not received. If you are speaking with Zohrabano, Syedhasanaqeel, Alex Kutz, Benjamin Smith, David Anderson, Eric Murphy, Mike Mason, Dale Evans, Peter Williams, then take your business needs elsewhere immediately. It is really unfortunate because they seem to be rather talented. The fraud they are perpetuating is unnecessary and harmful.

I have to say I had doubts at first but the end result of my new website is amazing. The work and details and animation, layout, functionality is far more than I expected. LAweb Experts are what they say they are “EXPERTS” at what they do. I’m so glad that I used them and will again! Trust the process, perfection make diamonds.