vinny K.
Tom resolved my account problem quickly…
Tom resolved my account problem quickly and accurately. Appreciate the help!!
Response from LavuFeb 2, 2022
Hi Vinny! We're so glad Tom could help you out with your issue!

Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · ALBUQUERQUE, New Mexico
Excellent

Administration & Services · Santa Fe, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent
588 approved reviews, newest moderated first
vinny K.
Tom resolved my account problem quickly and accurately. Appreciate the help!!
Response from LavuFeb 2, 2022
Hi Vinny! We're so glad Tom could help you out with your issue!
Richá W.
Great system for a small business. User Friendly and excellent customer service. Roy was a big help!
Response from LavuFeb 2, 2022
Hi Richá! Thank you for letting us know you had a great experience with Roy! We're happy he could help!
Richard C.
older version big pain in the a$$
Response from LavuJul 18, 2022
Hi Richard, we are very sorry to hear your experience with Lavu was less than ideal. Please reach out at (855) 767-5288.
Tom S.
Terrible at call backs
Tina D.
Whenever we’ve needed help. They have been there to solve the problem.
Geoff B.
They have solved most of the down time issues, but the system still isnt the easiest to navigate or personalize. Customer service is hit or miss--sometimes it depends on who you get. Also has odd quirks like not being able to scan the gift cards that they sell. It's become a system that we're used to. Not in love, not out of love.
Pat F.
Well a bad router and bad customer service left a bad taste in my mouth...the router that they sold me was the culprit for a terrible transition into the LAVU software. The sold me a bad router...which they were aware of once I paid for a network engineer to solve the issue...you think they could have reimbursed me for the router? No because my employee threw out the box... A lame excuse left a bad taste in my mouth. Too bad because I’d probably still be with them...
Response from LavuJul 18, 2022
Hi Pat, we're sorry to hear that you were having router issues, and we'd love to hear from you directly. Please reach out at (855) 767-5288.
Thierry L.
Great hot line. Always there and knowledgeable