LavetirReviews of lavetir.com

This company is a scam! I ordered some bridesmaid dresses for my wedding, unfortunately some of them did not fit so I asked to return them to get a different size and they refused to refund me!! I paid £270 for all the dresses and they said they would refund me 20% meaning I would be down by £200. I was going to buy further dresses from this sight but the refund policy is a joke.

The dress I received was not going to work for my occasion. Carefully read the return policy, because it is very expensive to mail it back to China and you are in charge of return postage. And they won’t give full amount, so it would be as if I still spent the money if I returned.

Leider erst nach dem Kauf bemerkt, dass die Ware direkt aus China versendet wird. Dementsprechend ewig hat es gedauert und Rückgabe ist quasi nicht möglich. Man muss sich per E-Mail rechtfertigen, wieso man widerrufen möchte, dann wird man mit Rückversand nach China auf eigene Kosten + Bearbeitungsgebühr oder alternativ 28% Erstattung abgespeist.

I ordered and paid 4 x different Bridesmaid dresses. I was contacted and asked if they could send only two. I said that's fine I'll try them on and let them know how I get on. After two weeks the 2 x dresses finally arrived. I contacted them and advise which dress I would keep and which I would send back. I was then advised of the 30-50% fee for restocking on top of paying for the postage. I have no issue paying for the postage I think that is fair, however, this restocking fee is OUTRAGEOUS. Essentially I ended up paying £50 to return a £100 dress that they can resell for full price. I will not be using this company again. Update 1 month after return: Return was posted as per their advise and never made it through customs. I put the address and everything as per instruction. Guess I will be recieving no refund whatsoever.

Writing this because they are such a bad company that they don’t post your reviews on their website. I Ordered a dress in rust color and it came in as a scarlet red color. When trying to return they are requiring a 35% restocking fee and also want us to pay to ship it back to China. They also said that a “small color change” is expected. But the dress that was delivered was not even CLOSE to the picture on the website. Avoid this company at all costs - terrible dresses and even worse customer service. Never heard of a dress company that won’t give you a full refund when they send you the wrong order.

I brought 4 of the same bridesmaids dresses on this website. I paid £30 for 5-8 shipping, surly this would mean I would expect them to arrive within that time frame? The dresses didnt arrive in time for my wedding and in fact ruined my big day! I spent £230 on this website! After requesting a refund they are only now telling me that they will take 35% restocking fee! Meaning I would only get £100 back! The service I have received from them is absolutely disgusting! I have now asked for contact details of someone higher in the company but having no reply’s! DO NOT ORDER FROM HERE.

Total rip-off company! Tried to return and would be charged restocking fees and mailing charges so high not worth send back! They knew and didn’t disclose then offer small percentage to just go away!!! Do not use the site!!!!

Eig verdienen die nicht mal einen Stern. Die Qualität ist unterirdisch und dann kann man das noch nicht mal vernünftig zurücksenden. Das komplette Geld bekommt man wenn überhaupt nur bis 30% zurück erstattet. Alles andere als Kundenfreundlich, kann man definitiv NICHT empfehlen!