LavetirReviews of lavetir.com

Currently in the U.S. and ordered 2 bridesmaid dresses. Dresses never arrived. Ordered 2 over 2.5 weeks ago. Didn’t receive a tracking number when it shipped as promised and had to chase that TWICE. Finally got tracking sent and it says the dresses were signed for/ delivered yesterday and they were NOT! Never received anything!!!! Wish I’d seen these reviews before ordering. Do not buy from Lavetir- this vile, lying, predatory, scam of a company!

I purchased a long blue suite where the jacket goes to your ankles with blue dress pants. What I received was a blue hooded sweatsuit, it literally didn’t even come close to the picture. I feel like they sent me the wrong outfit it was so bad. After sending pictures, they offered me a 30% refund or I could return it for $50 shipping cost???? Are you kidding me! This is horrible customer service. You sent me the wrong item and I have to loose $70 because of your mistake? I did nothing wrong here! DO NOT BUY FROM THEM!

Ordered over 3 weeks ago with standard shipping for my grandmother, under her name. Payment processed but we do not have the order number and have not received a confirmation email or text. No update whatsoever. Only communication is via email and I’m still waiting on a response. Very disappointing experience.

I paid to have my dress delivered quickly. Not only did it not arrive in the set time but I was not able to even get a response from this company. It has been 3-weeks now since I cancelled my order, and still no refund.

I wished there was a 0! Absolutely the worst products, worst customer help, incorrect return information, and overall horrible experience! I would never recommend buying anything from this company!!!

This website is a total scam. I ordered two dresses and was unable to return either. The dresses were shipped from California and when you try and return them they tell you you’re responsible for the shipping. They don’t tell you that they want you to ship it to the original company which is located in China. If I was to ship it back it would’ve cost me over $300 just for shipping. There is no phone number to call you have to do everything by email. Very frustrating! I would never order from this website.

If I could give this website 0 stars I would. They are a scam! Their return policy has since been updated.. but when I bought 3 dresses to try different styles for my sisters wedding back in September no where did it state that I would not be able to return them if they didn’t work out. I had planned to return at least 2 the whole time since I would not need 3 dresses I just wanted to try the different styles. After they arrived and didn’t work out I inquired about the return They informed me that I would have to pay return shipping costs back to china to receive my refund or to save on those costs they would refund 30% of my order. I ended up agreeing to the 30% because shipping costs to china for 3 dresses were astronomical! It has been 3 months and they are still saying my refund was unable to be completed do to “refund risk control rejection” and are doing nothing to help me! Their excuses make absolutely no sense! The worst customer service I have ever experienced! DO NOT BUY FROM THEM!

Very bad quality! Nothing to do with the foto on internet!