LavetirReviews of lavetir.com

Bridesmaids dresses sizes are awful. I ordered them based off of the size guide and my dress showed up 7 inches too small and some how they are blaming me for that. They are now ignoring my emails to help sort this.

Dress received was not the dress advertised. Dress was too big and wrong color. It also had a horrible odor which didn't completely come out after dry cleaning. They offered $31% refund even though I paid $100 for alterations that couldn't get the dress to look as advertised. I wish I was able to post pics...that way people could see what I'm saying. I was so excited but ended up being extremely disappointed. Ordered on 27th received on 16th with express shipping!

Would give no stars if could. Dress fame pulled and dresses are not uk sizes they are way to small. When asked if I could return the only offer part payment of dresses. If you want a return you have to pay 79.99 again for shipping. It is a scam company Donot use

I paid £25 extra for 3 to 6 day delivery it’s now 14 days and no sign of the dress. No reply to my request of a refund of the £25 as they have broken the contract. Sill no dress and they message saying I need to track it to find out where it is. When you pay up front it seems like buyer beware as they have your money and don’t acknowledge your concerns.

If you are going to buy any dress from this place make sure to size up like 2 more sizes at least. They are not true to size at all and the size chart is incorrect. They do not refund you and basically give you the option to return the dress and only make back less than half the value of the dress and you have to pay international shipping cost which is expensive to china. Or you get refund even less back from the dress but you keep it . Or you keep the dress and get a 35% coupon code. They do not care about their clients they only care about making money. The quality is ok?? I mean it’s fine the details aren’t very good at all and the dress wrinkled inside bc of the way they sew the inside garment of the dress. Never get from this company it’s more of a hassle. Horrible customer service. If I had known this terrible return policy I would’ve never bought the dress. Especially since the size chart is wrong.

I ordered too big and asked if I could return and order another. They made this incredibly difficult, response times were poor and they were highly unprofessional within responses, referring to me as ‘emotional’ and making promises of a full refund and then back tracking to 20% refund. They would not give me the return dress in any other messages either. They kept asking me what I wanted to do - despite I had made it very clear right from my first message. I of corse have proof of all of this. Having said that, the dresses are good quality.

The dress I bought was beautiful but too small - the "uk sizes" are not uk sizes! I asked to swap the dress rather than get my money back - being kind- as I liked the dress even if it would arrive too late now for the event I originally wanted it for. I paid £68, they offered to refund me £44 if I paid to post it to China, lied and wrote that it was only worth £40 to avoid customs... or I could keep my unwearable dress and get 25% off a new order. Like you'd order anything from them again! DON'T BUY FROM THIS DISREPUTABLE COMPANY

Did not fit properly,