Scott D.
UPS error corrected by Lavender
UPS supposedly delivered to my address but I never received my order. I followed up with Lavender since UPS wouldn't allow me to submit a claim. Lavender worked with me to confirm that the order was in fact not delivered to me. Got my order corrected at no additional cost and shipped it to me by the next day. The service that I received was outstanding and they replied to my email request the following day.
Response from LavenderskyhealthApr 22, 2026
Hey Scott! Thank you so much for sharing your experience. We’re very sorry for the frustration surrounding the delivery issue, but we’re so glad our team was able to help confirm the problem and get your order corrected quickly. We sincerely appreciate you taking the time to share your experience, and we are glad to be here by your side through your health journey.




