Laurel RoadLaurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Steven Lyles J.
My experience has been over excellent. As of this date, I had no issues, and everyone I have spoke to has been very polite, efficient and professional. If I have one critique is that the technology, for the website has been hit and miss.
Response from Laurel RoadJun 8, 2023
Thank you for taking the time to provide us your feedback, we are constantly making improvements based on feedback like yours.
B from N.
My experience with Laurel Road has been phenomenal. I already had a loyalty checking account, and simply adding the high-yield savings account was simple, easy, and seamless. The high yield savings account is the top of the market, and the terms and conditions are really easy to understand. Simply connect your banks and move money in an instant.
Response from Laurel RoadJun 8, 2023
We are happy that your experience has been a positive one and appreciate hearing from our members. Thank you for taking the time to provide your feedback.
James M.
Easy and convenient
Response from Laurel RoadJun 7, 2023
Thank you for taking the time to let us know about your experience. Happy we were able to help you.
Brett S.
Ease & speed of online application and approval. Great APY rates too!
Response from Laurel RoadJun 8, 2023
Happy to hear we are helping with your financial success!
C I.
You provide an easy online experience. Great savings interest rates. Unparalleled bonus money for direct deposits. All banks should be like Laurel Road.
Response from Laurel RoadMay 25, 2023
Thank you for your feedback, we are happy your experience has been a positive one.
Nkrumah Jean L.
Amazing customer service , signing up for checking and savings was an easy process so far Soo good to be honest
Response from Laurel RoadMay 25, 2023
Thank you for taking the time to provide your feedback. We are happy we have been able to help you with your financial needs.
Hoa D.
This Laurel Road online banking is quite reliable. Their staffs are honest, fast and courteous. Their verification process makes you feel safe for them to handle your banking needs. I hope to see them grow nationwide.
Response from Laurel RoadMay 24, 2023
Thank you for taking the time to provide us your feedback. We appreciate it. Thank you for choosing Laurel Road.
Andrew C.
Unique promotions you have. I’ve been direct depositing my SS check every month into PNC for years and they have given me jack.
Response from Laurel RoadMay 24, 2023
Thank you for providing your feedback. Please give us a call if you would like to know more about our special offers and high interest yield savings accounts.
