Laurel RoadLaurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 393 reviews with 5 stars · Clear filters
H. P.
Sign up process went smoothly. New accounts opened without problems. Signed up for online access. Set up direct deposits. Bonus paid out quickly. Great Experience when compared with some other banks.
Response from Laurel RoadAug 11, 2023
We are happy to hear your onboarding experience has run smoothly. Thank you for your positive feedback!
June C.
Unlike other banks, Laurel Road answers phone calls promptly every time when I call.
Response from Laurel RoadAug 10, 2023
Thank you for taking the time to tell us about your positive experience with our Premium Care team.
Ingrid V.
Excellent overall experience.
Response from Laurel RoadAug 10, 2023
Happy to hear you have had an excellent experience with Laurel Road! Thank you
John M.
Ease of navigation through the site for the 1st time of use
Response from Laurel RoadAug 10, 2023
Thank you for taking time to provide your positive experience you have had with our website.
ARMANDO
Great services and products, easy to work with the accounts. Great interest rates.
Response from Laurel RoadAug 9, 2023
I am happy that we are able to help with your financial needs, thank you for the kind words.
Nader A.
Easy to use website. Excellent support
Response from Laurel RoadAug 9, 2023
Thank you for taking the time to provide your positive feedback!
Justin G.
With Laurel Road I am enjoying the Mobile App. It allows for me to track the rewards based on the Loyalty Checking. Other banks that i have accounts do not have a real time tracker for their rewards program. I would recommend moving to the early direct deposit, as I do utilize online Banks that allow for early direct deposit. Otherwise this has been a positive banking experience so far!
Response from Laurel RoadJun 14, 2023
Thank you for providing your positive experience with Laurel Road, we continuously add new features based on feedback from our valuable members like you!
pravin P.
good servicew
Response from Laurel RoadJun 14, 2023
Thank you for providing your positive experience with our Premium Care Team!
