M.W.
Very easy and fast process
Very easy and fast process. Customer service very responsive

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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M.W.
Very easy and fast process. Customer service very responsive
Connor H.
I had a very good experience refinancing with Laurel Road. Originally, I was looking to refinance with Sofi, who I had heard offered great rates and support. However, when I received offers from Sofi, Laurel Road was willing to negotiate with me and beat the interest rate that Sofi offered. I pitted the two against each other to see who would go lowest, and Laurel Road appeared to have the most flexibility, even if it was only by lowering the interest rate by .03%. The customer service for Laurel Road was fantastic throughout the application process and was very understanding of the fact that I was trying to get the best rate and was fielding offers from other companies. Five Stars.
Andrea
I re-financed my student loans from dental school. I completed the entire application online, was approved and had a lower interest rate very quickly. I highly recommend re-financing through this company!
Amber P.
My student loans were originally with EdFinancial and my interest rate with them was very high. I decided to refinance with Laurel Road (at the time it was DRB) and they offered me a much lower interest rate, saving me hundreds of dollars on a monthly basis. The process of refinancing was simple and efficient. I would recommend this company to anyone with student loans.
Nicole
I was very impressed with the ease of application with Laurel Road. While you still have to spend some time uploading all of the necessary documents, they have great customer service willing to help you along the way, and you know you are working with a company that wants to help you.
Robert B.
I refinanced my student loans through Laurel Road back in February. The process was easy and straightforward- I just submitted necessary documentation electronically and they processed my application quickly. I was able to refinance at a significantly lower interest rate. I would recommend refinancing your student loan debt through them.
Chloe B.
We loved using Laurel Road for my student loan refinancing. The process was fast and easy, and we could not be more pleased! We have recommended them to several friends!
Connor E.
I was originally hesitant to refinance my student loans. I figured it would be a difficult, time-consuming process, but I was wrong. The rates at Laurel Road were initially what drew me in. If I could drop my interest rate by almost two points, it was going to be worth it. I checked around with the other refinancing options and Laurel Road was by far the best. The application was much easier than I thought. All I had to do was scan in some very standard documents and fill out the straight-forward online application. When I did have questions, they were answered efficiently and effectively. It didn't take long for me to hear back that I was approved and set for closing. My only regret was not doing it sooner. We've saved thousands of dollars and multiple headaches. I would strongly encourage anyone with student loans to look in to Laurel Road, you won't be disappointed.