Abigail O.
Easy and Painless!
It was extremely easy to transfer my student loans over to Laurel Road! When I needed additional help I was automatically connected to a customer service rep without needing to wait on hold. It was painless!

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Abigail O.
It was extremely easy to transfer my student loans over to Laurel Road! When I needed additional help I was automatically connected to a customer service rep without needing to wait on hold. It was painless!
John A.
My wife and I were paying five loans to Nelnet at what we consider a very high interest rate for an education loan; three at 7.9% and two at 8.5%. We took the Laurel Road promotion letter to our financial advisor who told us that lowering our interest rate could only help. He was right. The application process was fairly straight forward, the approval was immediate once we had submitted all requested documents and we are very pleased with our lower interest rate. This will enable us to pay off the parent plus loans sooner and will save nearly $10,000 in interest. We couldn't be more pleased.
Hany
Great service and very quick and painless process. Workers are knowledgeable about the process. Thankful for the $100 per month payments during residency. Recommending to all my friends!
Mike M.
Much better than my previous loan provider. Very easy to get started and use.
Aaron C.
Very easy to apply, Quick communication and they gave me the best rate out there. I’m very appreciative of Laurel Road. Student loans can be a burden, it’s nice to have someone looking out for you.
Ricky M.
It was a simple process with quick processing and very flexible terms. They did a great job for me.
Alexander S.
Super easy to use. They are extremely responsive. The whole process was easy to do and very quick. When I had questions I was able to quickly get in touch with an actual person who was able to assist.
AJ
I had a very positive experience with Laurel Road. I read some bad reviews prior to applying (most of which applied to DR Bank). Peppered throughout those bad reviews were a few that said LR would give the best interest rate, which was the most important factor for me. Sure enough I got the best rate from LR - lower than Sofi and other well known companies. I also read that the application process and approval period was very long. However, I think most of those reviews were written before LR got off the ground well. I applied online in less than an hour (had all my documentation at the ready). I was approved in less than two days. The loan was funded in less than 30 days (they said to expect about 30 day turnaround). After the loan was all set up I was able to easily make some changes to my payment schedule. The auto-debit was easy to set up and the interest rate reduction for auto-debit took effect as promised. My loan is serviced by Mohela and when I called in for assistance I got accurate, polite and timely assistance. I would recommend Laurel Road to anyone for their lending needs.