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Laurel Road Reviews | Read Customer Reviews of laurelroad.com

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Money & Insurance
Banking & Money
Laurel Road

Laurel RoadReviews of laurelroad.com

4.0590 reviews
Banking & Money

Laurel Road4.0

Reviews590 About Contact

Overall score

4.0 out of 5

Great

Average of 590 reviews

Distribution

5★67%
4★8%
3★2%
2★2%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 245-0989
laurelroad.com
[email protected]

About Laurel Road

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More

Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: laurelroad.com
Website: laurelroad.com
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Laurel Road reviews

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Mark P.
Aug 28, 2019
Great Experienced
Easy to use. Helped coach every step of the process. Highly recommended!!!
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Karen
Aug 28, 2019
Refinancing my student loan with Laurel…
Refinancing my student loan with Laurel Road was super easy and smooth. I had one issue with my loans being distributed incorrectly and Laurel Road was super helpful and fixed the issue right away. They also had the best interest rate that I could find. Overall I highly recommend Laurel Road!
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Rochelle
Aug 26, 2019
Great experience - great for healthcare professionals
I had a very straightforward experience with the loan application process. Laurel Road offered the most competitive rates out of all of the lenders I had applied to. In addition, they offer a bonus due to my healthcare employer affiliation. Very satisfied with Laurel Road.
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Alex R.
Aug 13, 2019
Thank you for great customer service.
Thank you for great customer service.
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John S.
Aug 13, 2019
The lowest rates I’ve seen
Easy process - I was approved for rates lower than the competition. Recommending Laurel Road to my other friends coming out of undergrad and going into grad school! Thank you.
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Rehema N.
Aug 8, 2019
Great customer service!
Great customer service!
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Maggie P.
Aug 7, 2019
Better the Second Time Around
This is my second time re-financing my student loans, but my first time with Laurel Road. I particularly appreciated how quickly I received a quote and the number of organizations they partner with to allow for small discounts and better rates (every little bit helps, right??). Would recommend!
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Amanda T.
Aug 7, 2019
Pretty straight forward and quick…
Pretty straight forward and quick results of my estimated interest rate.
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