Laurel RoadLaurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Victoria
Great Experience! Loans are scary-- Laurel Roads made it easy to submit all my documents and get my co-signer off of my loan. I am now a fully independent recent college grad that can manage all expenses of being an adult all on my own!
Ian B.
Such an easy process to transfer the loans over!!! We went from paying a 6.55 interest rate to a 3.9 interest rate on my husbands student loans! So they will be paid off just as fast but a $70 a month cheaper payment!
Lorraine M.
Great experience, quick to answer questions and timely
Nicole M.
LaurelRoad is what I’ve always been looking for. My dislike of paying 6 smaller loans every month and not feeling like I was making a dent was frustrating as was the variable interest rates due to my loans being private versus federal. Meeting with Jim at KeyBank was amazing...he got me, he understood my frustration, and he was honest with me in a compassionate way. He also advocated for me as his customer as well as broke everything down in lay terms as I’m not pretending to be a financial guru LOL - let’s leave that to the experts! The application process was smooth and I really liked that I could upload my documents with pictures of them which made it real time and instant. Their customer service team was amazing in getting back to me in a timely fashion and answering any questions. It was a humbling experience to say the least but worth it in the end. It also took a huge load off of my shoulders in the knowledge that I could pay one organization, once a month, with a payment that was reasonable and I could still live my life. I would highly recommend talking to someone about LaurelRoad...it will change your life and get the pesky school loan groups off your back!
Dr. W.
The online process was quite simple. They had competitive rates, and were better than most other companies. They took a little longer for the final approval process than other companies that I have worked with (2-3 weeks vs. 2-3 days). There was an online instant messenger app that I used once logged into my account and that was very helpful to get instant answers to some questions. Overall I was very satisfied.
Rene B.
Easy to apply and low interest.
Captain C.
The process was very clear and professional. You gave us an opportunity to better handle the ability to pay off students loans at a more friendly percentage rate.
Shannon S.
It was simple and amazing customer service! I'm glad I found Laurel Road and I'll for sure be referring my friends.
