Kellie G.
Customer service is always helpful.
Customer service is always helpful.

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kellie G.
Customer service is always helpful.
Naomi L.
I always have a great experience working with anyone that answers the phone at Laurel Road. They all have the knowledge and the patience to answer all my questions with no judgement attached! I can definitely tell that the hiring team at Laurel Road knows what they're doing. They made the process quick and easy for refinancing my big student loans.
Dan
Quick and painless refinance process with Laurel Road. They had the best rates offered as compared to multiple other lenders. Funded in just a few weeks. Their customer service is excellent, and even their online dashboard is customer friendly, easy to use.
Peter S.
The experience I had was fantastic. I was able to complete everything from my home computer and it took less than a few weeks to have everything completed. They were very responsive and professional and I got a great new rate that'll save me a lot of money. I'll definitely be referring my friends to this company.
Richard L.
I never look forward to doing anything that has to do with student loans, but wow , then comes laurel road ! they will be my go to company until my two kids are out of college. Sallie Mae would be very smart to pay laurel road huge amounts of money to learn how to treat clients properly. Sincerely, Dr Richard Lechner
J. K.
Quick and easy process
Cyrus
Best rate, quick application, loan closed and funded promptly. 'nuff said
Akinola
Laurel Road is truly undoubtedly, the best loan refinanced have ever had so far. Very easy to use and quick response from the customer service is second to none. I will surely recommend to anyone I know.