Laurel Road Reviews | Read Customer Reviews of laurelroad.com

Laurel Road Reviews | Read Customer Reviews of laurelroad.com

Laurel Road reviews

Showing 393 reviews with 5 stars · Clear filters

Kevin S.
Mar 4, 2022
Great
Great! Very fast and helpful.
Response from Laurel RoadMar 4, 2022
Thank you for being a Laurel Road Member, Kevin!
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Nicolette B.
Feb 2, 2022
Student Loan Refinance
I've been trying to refinance my student loans for a very long time. Laurel Road was the first company that offered me a reasonable rate. I was able to apply 100% online and completed the entire process from beginning to end in less than a month. I had a few issues with submitting documents because I recently had my name change. I called customer services and they were able to assist me and resolve the issue within a few days. The process was amazing. Way better experience than with my previous lender.
Response from Laurel RoadFeb 3, 2022
Hi Nicolette - Thank you for choosing Laurel Road and taking the time to write about your positive experience! We are happy to hear that refinancing your loans with us was a seamless and easy process, and that any questions you had were quickly answered. - Laurel Road Team
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Daniel P.
Feb 2, 2022
Helpful, Efficient, Friendly
My issue was quickly resolved with step-by-step instructions! I will highly recommend Laurel Road to others!
Response from Laurel RoadFeb 2, 2022
Thanks for sharing your experience with us, Daniel! Glad to hear your issue was resolved quickly. I will make sure to pass along the feedback to our Premium Care Team. - Laurel Road Team
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Chase D.
Jan 27, 2022
I recently refinanced my student loans
I recently refinanced my student loans. I did an extensive search with multiple lenders and they consistently had the lowest rates. Their customer service which I used many times through the process is very responsive and helpful. I have already recommended them to multiple colleagues and friends.
Response from Laurel RoadJan 28, 2022
Thank you Dr. Derrick for this great review and for recommending us to your colleagues & friends! We will make sure to pass along your comment to our Premium Care Team as well who helped service your account. Thank you for being a Laurel Road member! - Laurel Road Team
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Morgan
Jan 27, 2022
Laurel Road has made refinancing my…
Laurel Road has made refinancing my dental school loans easy and has eased the anxiety these loans give me. Their website is easy to use and if I need to speak with someone, I never have to listen to automated messages on the phone. I tell all my friends with large student loan debt to look into Laurel Road because they will change your life and your perspective about your loan debt. Thank you Laurel Road!
Response from Laurel RoadJan 28, 2022
Thank you for taking the time to write about your experience, Dr. Morgan! We really appreciate you recommending us to your other dental school friends & colleagues. It is reviews like this that let us know we are on track with our Laurel Road mission. Thank you so much for being a Laurel Road member! - Laurel Road Team
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Christine T.
Jan 27, 2022
Very good loan process
Very easy to apply for a loan. Clear communications from Laurel Road. Very good website. Easy to use. Highly recommended.
Response from Laurel RoadJan 28, 2022
Thank you for your review, Christine! We take a lot of pride in making sure our members are able to apply for a loan with as little friction as possible. Thank you for being a Laurel Road member. - Laurel Road Team
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Abdulquadri O.
Jan 26, 2022
I really love you guys and your…
I really love you guys and your customer service. I've referred a number of my friend to your loan service. Thanks so much for the excellent refinance rate, lowest I've ever seen.
Response from Laurel RoadJan 27, 2022
Thank you Dr. Olawin for taking the time to write about your experience! I will make sure to pass along your feedback to our Premium Care Team who help service your account. Thank you for being a Laurel Road member! - Laurel Road Team
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Latisha Q.
Jan 26, 2022
Easy process and great rates
Easy process and great rates
Response from Laurel RoadJan 27, 2022
Thank you for your membership, Latisha and for posting this awesome review! - Laurel Road Team
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