Your international laundry concierge.
Laundry Town (laundrytown.com) has 95 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Alex
I am away for one month living in Taiwan and I called laundry town up to come and get my laundry. They came very quickly and they delivered very fast. All I can say is thank you very much.
Response from Laundry TownJun 21, 2025
Hi Alex. Glad we were able to make your stay in Taipei a little easier and thank you for giving our service a try. ~Saul
Virginia V.
I have used LaundryTown three times in different provinces of China, and it is worth every penny! I've been travelling for two months and doing the laundry was a huge issue for me that I didn't know how to solve. The whole process is very simple and really makes life easier, which is greatly appreciated here. You can also contact them via WhatsApp, and they provide very efficient feedback. I totally recomend it!!
Response from Laundry TownJun 17, 2025
Hi Virginia and thank you very much for sharing your experience using our service. It's cool that you were able to use our service in multiple different provinces around China on the same trip. Glad we were able to make your trip a little easier. ~Saul
Ignacio
Service so quick, in less than 5 hours my clothes were picked up and washed. Never experienced a laundry service this good ! I highly recommend it
Response from Laundry TownJun 3, 2025
Hi Ignacio and thank you very much for taking the time to leave us a review. Much appreciated and glad we were able to make your stay in Shanghai a little bit easier. ~Saul
Kira G.
booked for washing on Wed night. This was picked up by 815am Thursday. Returned at 4pm Thursday! I can't believe was done so fast! Returned super clean, fresh and smelling amazing may I add. Thank you for this amazing service to allow me to continue my holiday and not pay astronomical hotel prices!
Response from Laundry TownMar 12, 2025
Hi Kira and thank you very much for taking the time to share your experience with the community. I'm glad we were able to make your trip in Kuala Lumpur a little easier. ~Saul
Kunal V.
Very good communication, very quick. Everything came back smelling nice, neatly folded and left with the hotel reception.
Response from Laundry TownMar 3, 2025
Hi Kunal and thank you very much for taking the time to share your experience. We appreciate the feedback and glad to know we were able to make your stay in Kuala Lumpur a little bit easier. ~Saul
Mike W.
Used the KL branch around 4 times now and the collection and drop off has been good. The laundry is well packaged on return and smells Fresh. The only negative comment I have is the extra charges. I’ve had several random charges on my card of approx 6MYR that should be explained as I always book well above the kg weight of my laundry.
Response from Laundry TownJan 17, 2025
Hi Mike. Thank you for taking the time to share your experience using our service, with the community. We appreciate the constructive feedback. To add some clarity, after each order we send a final invoice/receipt which lists the actual weight of your clothes (as most everyone just enters an estimate during checkout). Any extra charge is based on the clothes being heavier than the estimate entered during checkout. If you are not getting any of the invoices, please check your spambox. If still nothing, please let us know and we can always provide you with a copy. Let me know (via email or WhatsApp) if you have any questions or if you are still unsure about any of the charges on any of your invoices. ~Saul
Michael X.
I was hesitant at first because I have never used this sort of service before. I tried for a couple of hours looking in Beijing for coin laundry and other physical laundry stores, they all charge by item count. I took the plunge and decided to give laundry town a go. They picked up the items from the hotel (I left them with the concierge) and returned them the next day (I paid for their next day service). I did get nervous when the concierge said there were no items left for me. As it turns out the concierge did not label my item clearly for me to pick up so it sat in the corner for a few hours while I kept checking with them. We had about 8.5kg of washing, we ended up saving lots of money. The hotel laundry pricing is not worth it. Not sure why there are negative reviews, their service and pricing is great. We are going to Tokyo next year, will use them again.
Response from Laundry TownJan 17, 2025
Hi Michael. Thank you very much for the thorough review and taking the time to share your experience using our service, with the community. We agree. The hotel laundry prices are not worth it. Sometimes their cleaning prices can be nearly as much as buying new/inexpensive clothes (or at least a significant percentage of it). Glad you found our service to be useful/helpful. ~Saul
Shay
Fabulous!! Clothes arrived smelling fresh, folded and clean. Pick up & drop off from the hotel was incredibly easy and efficient the day before leaving. Highly recommend, also great customer service THANK YOU!
Response from Laundry TownSep 13, 2024
Hi Shay and thank you very much for taking the time to leave us a review. Glad to hear you found our service useful and that we could make your trip a little easier. ~Saul
