Gabe R.
They Took My Money and Ran. Avoid at All Costs
I signed up with Launch My Agency (LMA) based on their bold promise to help build and scale a marketing agency to $100K a year within 90 days, or continue working with you until that goal is met. Unfortunately, my experience was far from what was promised. After paying a hefty fee (in the thousands), the support I received was minimal and ineffective. Despite following their guidance and putting in considerable effort, I only secured a single client, generating $7,000 in revenue. This was well below the promised income, and the support from LMA fell short of what was advertised. What’s most concerning is that even though we went well beyond the 90-day period, LMA did not honor their commitment to work with me until I achieved $100K annually. Instead, after about six months, they abruptly offboarded me from their platform without explanation or further support. It appears that LMA’s strategy may be designed to keep clients just long enough to surpass the six-month window, after which filing a dispute with credit card companies becomes challenging. This timing feels far from coincidental, raising serious concerns about their business practices. While they technically provided some services, the results were negligible compared to the promises made, and the lack of accountability post-offboarding was extremely disappointing. If you’re considering LMA, I strongly recommend proceeding with caution and thoroughly scrutinizing their contract and refund policies. My experience suggests that their promises are more marketing hype than genuine commitment to your success. If you decide to hire them despite my experience, make sure you hold them accountable for 5 months. If they don't meet their promises, request a refund immediately or file a dispute with your credit card company. DO NOT wait for 6 months to do this.
Response from Launch My AI AgencyFeb 12, 2025
Hi Gabriel, We took some time to investigate your feedback because we value it, even when it is not positive. We understand this is what helps us create a better experience for clients to come. You originally joined June 7th, 2023 (see Attachment 1) which would make your end date September 7th, 2023 (your original timeline with us). Your final day ended up being June 5th, 2024 (see Attachment 2). That is a total of 12 months (we're not sure where you calculated 6 months). During the program, we can extend your time working with our team if you have not reached the projection we set, at no charge, so long as the terms are met. Terms in which we outline clearly in your client agreement and within the first 5 videos of the video curriculum (at the time of writing this response). Our records show you watched that video in full, proving you were aware of the terms (Video 4 in Attachment 3). If you were not comfortable with these terms, you ultimately should not have decided to proceed. The terms are specifically set as action items that, if you complete them, should yield you progress and results while in the program. And if not, we are happy to extend your time working with us, at no charge so long as the terms are continued to be met. For those of you reading, these terms include: - Complete the entire curriculum training videos (for reference, can be done at your own pace. Whether it's 6 or 3 hours a week, or even less to finish and still have more than half the program time left. We can help you adjust to your schedule). - Utilize the organic LinkedIn Lead Generation system we teach consistently which is specified and only requires a couple hours a week. - Submit your weekly check-ins (helps our Agency Advisors assist you in real time, every week). - Etc. Despite the fact you did not qualify to continue working with us for free, we continued to provide services, access, and support until June 5th, 2024. That's when you were sent your recap email with everything that had been done for you and organizing your files, along with a consultation video showing how to best continue with your business. You mentioned "they technically provided some services". However you received our full scope plus 9 months of additional services, valued at over $22,500 on top of your original 3 months with us which we decided not to bill you for at the time. Services which you were excited for, appreciated, and approved (Attachments 4-15). More specifically saying it's valuable in Attachment 7. We generated 179 leads with 55 booked calls. These are 234 opportunities most businesses would love to have. Your closer, Hisham, then closed your $7K deal you referenced. You had plenty of opportunities and potential which we wanted to help with but we could not continue this work for free. Reminder: the free work you did not originally qualify for. You mentioned "they abruptly offboarded me from their platform without explanation or further support". You still have access to our curriculum. You also had a consultation call with your Agency Advisor prior to parting ways where you were told of the end date, and were reminded to follow up with the 234 leads you were not responding to. You thanked us and realized the value of doing so. You then had a final call May 31st, 2024 finalizing your end date. You had access to gather assets or ask questions until June 5th, when our team sent you the recap email to make sure you had all of your assets. If anyone would like to see the mentioned attachments, you can click here or copy/paste into your browser to view: https://drive.google.com/drive/folders/1tbvEX0AVltjPzh-it8XnzDdsSl-H9Ves?usp=drive_link Finally, if you're reading this and considering joining Launch My Agency then go ahead and connect with an agency advisor for next steps so we can make you our latest case study like the rest of our hundreds of quality clients which you can see more for yourself here: http://launchmyagency.co/action-call-updated/#



