Launch Gift CardsGift Card Service
Launch Gift Cards (launchgiftcards.com) has 123 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Andrea
I made a mistake in the send date, which I discovered days later. The Launch Gift Cards staff responded within minutes to take care of it. Great customer service!
Response from Launch Gift CardsNov 13, 2025
Hello Andrea, Thank you so much for leaving a review. We are happy to hear our team was able to assist in such a timely manner. Our live support team is available 7 days a week if further assistance is ever needed. Thank you, Launch Gift Cards
Montanah
They solved my issue in 5 minutes- one simple email- you rarely get this good customer service
Response from Launch Gift CardsNov 3, 2025
Hello Montanah, We are glad we were able to assist you with this matter. Please know that our live support team is available 7 days a week should you need any assistance with future gift card purchases. Thank you, Launch Gift Cards
bryan M.
Got ripped off 100$ no refund no help
Response from Launch Gift CardsOct 24, 2025
Hello Bryan, As our support team informed you via email, your gift card order was declined. When a transaction is placed the funds are put on hold (pending). When the transaction has been declined, the hold on the funds is automatically released and the charge is voided. Please allow up to 5 business days for this to reflect in your account. Please contact your bank for more information on their timeline for releasing holds. Our team is unable to assist once the charge has been voided. Thank you, Launch Gift Cards
Jamie M.
An Airbnb gift card that I gifted at Christmas to my son and daughter in law was unretrievable when my daughter in law got a new phone. I reached out to Airbnb and the issue was resolved within minutes! What great customer care!
Response from Launch Gift CardsAug 12, 2025
Hi Jamie, Thank you so much for taking the time to leave a review. We are glad to hear our support representatives were able to resolve your issue in a timely manner. Our live team is available seven days a week if further assistance is ever needed. Thank you, Launch Gift Cards
Caroline L.
J'ai reçu un bon de 150 euros, impossible d'y avoir accès en cliquant sur le lien envoyé par launchcard. Cela fait deux fois que je sollicite leur support pour récupérer le bon d'achat, zéro réponse. Scandale
Response from Launch Gift CardsJun 26, 2025
Bonjour Caroline, Merci d'avoir contacté Launch Gift Cards. Nous vous prions de nous excuser pour ce désagrément rencontré avec votre commande. Nos cartes cadeaux sont valables pour chaque pays, comme indiqué sur la page d'achat. Si vous avez besoin d'aide concernant votre carte cadeau, veuillez contacter [email protected]. Merci, Launch Gift Cards
Ty N.
Tried to buy a card for my mom's birthday and they declined it randomly and refused to help. I have excellent credit and extremely low utilization.
Response from Launch Gift CardsJun 13, 2025
Hello Ty, Thank you for contacting Launch Gift Cards. Our support team did their best to troubleshoot your purchasing efforts. Unfortunately, your orders were declined by our payment processor and we do not have access to further details on why these transactions were declined. The pending charges on your credit card have been voided. Please allow 3-5 business days for this to reflect in your bank account. Thank you, Launch Gift Cards
Brit
Great! I was having issues with my gift card delivery, I received a very quick response & fast solution!
Response from Launch Gift CardsJun 5, 2025
Hello Brit, Thank you so much for leaving a review. Our team is happy we were able to assist with your gift card purchase. Our live support team is available 7 days a week if future assistance is ever needed. Thank you, Launch Gift Card
Bob
Bought a 12 month gift card for DAZN but they sent me a 1 month gift card. When emailing them they said that I should take it up with DAZN! It’s Launch who sold me the card not DAZN. I guess I’ve been scammed. Stay clear. EDIT I see launch have suggested the issue is with DAZN. I think the issue is charging for a 12 month card and only delivering a one month card. Scammers
Response from Launch Gift CardsMay 12, 2025
Hello Bob, Thank you for contacting gift Launch Gift Cards. We are sorry to hear you are having issues redeeming your DAZN gift card. Our company can only assist with the sale of DAZN gift cards. For any assistance with gift card redemption, user accounts, or redemption errors you must contact DAZN. Their support team can be reached here - www.dazn.com/help. Thank you, Launch Gift Cards
