LaunchBoomReviews of launchboom.com

Response from LaunchBoomDec 7, 2024

Hey Shpiel, while I don't love to hear you had a bad experience, I appreciate you letting us know. I looked into it a bit more and this is what I found: - It looks like you submitted our contact form on Dec 4, 2024 at 11:18am. - Andrew reviewed your project in more detail and didn't think we would be the best partner for your launch because we don't have a lot of success with products in your category. - He canceled the meeting and sent an email at 11:40AM the same day. - He let you know the reasons why and included resources to a free audiobook download of Crowdfunded as well as a 45 minute free video on how to launch a Kickstarter yourself. - Then on December 5th at 3:29PM you submitted again on our contact form. - This time Jessie from my team responded on Dec 6th at 7:54AM. - She saw that you had already been in contact with Andrew and let you know again the reason why the meeting was canceled before and included the same resources. Maybe you missed those emails from them, but I hope those resources are helpful with your launch. Shoot me an email at [email protected] if you have any other questions. Best, Mark Pecota | CEO

Response from LaunchBoomAug 13, 2024

-UPDATED - Feb 28th, 2025- Hey Yannick, I haven't seen any proof that you've worked with us. If you send me an email to [email protected], I'd be happy to update my response. Until then, it's impossible for me to know because you've left no details on what your project was and your name doesn't match any clients we have. -UPDATED - Nov 4th, 2024- Hey Yannick, can you let me know where you provided proof that you're a client? We never received anything when we requested info through Trustpilot on August 12th. I also have never received anything from you via email. You can reach me at [email protected] if you didn't have it. Or, feel free to update your review with the name of your campaign/project so everyone can verify. In terms of fake reviews, I think your idea for people to check the other reviews is a great idea. People can then can verify that they are real, as I post the name of the campaigns if the client didn't. It's worth nothing that even the critical reviews of LaunchBoom are verifiable. But with yours, unfortunately, it's not because you haven't provided any info. For anyone reading this, feel free to reach out to me personally and I can answer any question you have: [email protected] -UPDATED - Nov 1st, 2024- We don't have any record of Yannick as a client and this is likely a fake review. There's a way to request information through Trustpilot when this happens so the reviewer can prove they were a client without publicly sharing their info. Yannick didn't provide anything, which means this is likely a fake review. Unfortunately, Trustpilot doesn't require verification even if the reviewer is making big claims like: "You will notice on this trustpilot account, they have frequent posts of reviews, all positive, almost like clockwork. Makes you wonder if they are real. They are mostly, not." You can verify that our reviews (besides this one) are real because they use their real names and I comment back with their campaign names. Now, we're not perfect and we've gotten critical reviews before. But those were from actual clients and I replied to each of them. If you want to verify anything else with me personally, feel free to email me at [email protected] Best, Mark Pecota | CEO

Response from LaunchBoomJan 16, 2023

Hey Dane, First off... - What you say in your review about the deal structure is not true - We've been paid $0 for our services on Wefunder which raised $225K - We have already decreased our commission by 50% and your partner Alicia agreed to this - You have refused to have a conversation on a call - Instead, you put a fractional CFO who knew nothing about the situation on a call to discuss with me Now I'll further break down the whole situation for you and everyone reading this below. Like always, feel free to reach out to me so we can discuss on a call when you're ready. We first signed an agreement with your business partner Alicia Long on 5/10/22 for the product launch of Nutr on Indiegogo. You paid us our upfront service fee ($20K) for that campaign We then signed a 2nd agreement (again with Alicia) on 6/16/2022 for an equity crowdfunding campaign on Wefunder. We agreed to divert ALL the fees of our service ($20K) until after the campaign was over so that you could have more capital for marketing budget. Your partner Alicia also agreed to us taking the equivalent of a 5% commission on funds raised on Wefunder. The campaign raised about $225K and our ads started to not perform very well. We had a conversation with your team about us stopping spend and ending the contract at that point because we shouldn't be paid more if our ads aren't performing. Alicia asked if we could take 5% commission on only $100K instead of the $200K because your team brought in a good amount of investment on your own. We agreed to that and lowered the commission by half to $5,000. Keep in mind we still haven't been paid by your team for anything regarding the WeFunder project. Months go by and we check in to see about payment and Alicia tells us that you are waiting for disbursement from Wefunder. After some more time we check in again and that's when you (Dane) started communicating with us. Up until this moment we had worked with Alicia regarding the deal terms and you hadn't been part of any conversation. When you started communicating with us you said "Our wefunder raise total was $225k, or 1/5 of what was laid out as a goal and associated fees. Thus as a starting point i think 1/5 of our total raise is a fair adjustment of the total bill prior to considering any payouts." In the contract and in discussions with your business partner Alicia, there was never any specific performance goal of hitting over $1M raised on the campaign to get paid. On Dec 7th, my business partner Will Ford tried to get on a call because clearly there was a misunderstanding but you refused. You then left this review stating things that aren't true about the deal structure we made with your partner Alicia. After that, your "CFO" Bryant Veazey agreed to get on a call with me. When I got on the call, he let me know that he's actually: 1. a fractional CFO 2. he's only been working with you for a few months 3. he doesn't know anything about the situation I was very surprised that you decided to handle this situation this way. I would have expected at least a call to discuss the situation instead of putting a contracted person on the call that knows nothing about the situation. As of writing this, we still haven't been paid anything for the Wefunder campaign and you still haven't agreed to speak. If anyone reading this wants more information regarding the situation, I'm always available to chat: [email protected] Dane, I'll continue to wait for you to respond to an email and hope you (or Alicia) will make time for a call to discuss this professionally. Best, Mark Pecota | CEO

Response from LaunchBoomJan 9, 2023

Hey Brian, First off, I agree that your product is kickass. Our whole entire team thought so as well (and continues to). I'm going to break down our experience of working with you. If you (or anyone reading this) wants more information, feel free to email me at [email protected]. I'm always available to chat. We started working together on a TestBoom in January of 2021. The test went well. Here are the metrics we got: Amount Spent: $3,000.00 CPM (cost per 1000 impressions): $14.17 CTR (link click-through rate): 3.42 Website Leads: 1,416 Cost per Lead: $2.12 Reservations: 45 Cost per Reservation: $66.67 We completed the TestBoom on 3/23/21. The contract for the next phase was signed by you on 5/13/21. We had a kickoff for the LaunchBoom program on 5/17/21. You gave us a launch date of 8/31/21 contingent on you giving us assets we could use (since you didn't pay for that service). Our entire team started working on the project in any way we could without assets. You then let us know that the product would be changing. The project then went on hold because we didn't want to advertise the wrong product, we didn't know the new specs, and we didn't have assets. We were able to start the pre-campaign on 1/21/22 once you updated the product and provided new assets. We had been ready to start since March of 2021. Unfortunately, we were never able to get the metrics down to what we were seeing 12 months before. We saw large increases in CPMs and a 23% increase in cost / reservation. With iOS14 and post-covid CPMs, we had seen similar challenges with other clients. There seems to be some confusion about how we advertise. We advertise through Meta (Facebook), which includes Instagram. We spent 44.6% of the ad budget on Instagram. The rest went to Facebook. Spend is distributed based on performance. Your original campaign manager left the company 47 days before your campaign launched. This was unfortunate timing but we still had almost 2 months before the launch and we assigned our most senior campaign manager. Also, I can't control if someone changes their LinkedIn or not, but I can assure you they left LaunchBoom. Your project launched on 4/12/22. We had 7,615 leads and 452 $1 reservations. The reservation list converted at 15.04% with 68 sales and drove $43,533 in revenue at a $669 average order value. Total ad spend was $42,114.21 Total sales on the campaign was $72,481 I don't think the results were great but I do stand behind the work our team did throughout the process. They worked hard and dealt with delays outside of their control for nearly 10 months. If you or anyone else wants to talk with me more about it, I'm always available. Send me an email at [email protected]. P.S.,everyone can see the campaign here: https://igg.me/at/vata7/x#/ P.P.S. the services that Brian talked about in this review have changed (and improved) since Brian first became a client 2 years ago. Best, Mark Pecota | CEO