MULVIHILL, P.
I AM HAPPY WITH MY PURCHASE OF X431…
I AM HAPPY WITH MY PURCHASE OF X431 EASY TO USE GOOD SUPPORT.
launch x431 provids all kinds of Launch X431 scanner including Launch Professional Diagnostics Launch X431 V, X-431 V+, X431 Diagun IV and X431 Pro Mini, Pros Mini; Heavy Duty Diagnostics X431 V+ HD3, Launch X431 HD3; Launch Creader Series (X431 Creader VII+, Creader VIII, CReader CRP123, Launch CRP Touch Pro, Launch CRP129E, CReader CRP429,LAUNCH CR-HD Pro, CReader CRP429C,etc
launch-x431.net (launch-x431.net) has 27 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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27 approved reviews, newest moderated first
MULVIHILL, P.
I AM HAPPY WITH MY PURCHASE OF X431 EASY TO USE GOOD SUPPORT.
Greg B.
I am supper disappointed with Launch pro 3. I thought if just going into some setting just to see what’s available on my ecu on my Renualt Megan 3rs. I went into the throttle body learning. There was NO WARNING saying if you go into this it could have a negative outcome. So went into the throttle learning nothing happens just a sign say complete. Going out of the setting trying to start the car and nothing happing. For some reason this setting has cut the signal to the injectors. I have logged complaints about this and all they say there’s a problem with the throttle position sensor. What a load of crap…. From a perfect running car to a non runner a month now taking the car back and forth the people who has been testing and checking just to tell me they can not find the problem. Renualt customer be very careful for using the launch on your vehicle. Launch your feedback and your assistance to help me sort this problem has costed me over R50 000 already. And still the car is not starting just because of you shit product.
norman S.
Terrible service product a con. I bought a launch product and it kept restarting would not start the updates take for ever and it only does basic function and you have to pay £4.99 a month for each add on not impressed it’s more expensive than what you get in return. I will never buy another Launch product. I emailed launch for help months ago and I am still waiting for a response.
daniel
easy to follow instructions and great price.
Classy S.
It’s finally arrived!! I ordered my Launch Creader CRP129X on 12/11/2025 and received on 21/11/2025. Communication is zero with this company. i did get a notification from DHL 4 days after purchase i emailed several times for update no response. It was shipped from Germany. but overall if you’re patient, it’s worth the wait it’s a great tool, I am very pleased with it.
Barakat R.
Launch X431 V+ PRO 2024 – Buyer Beware I purchased the Launch X431 V+ PRO 2024 through Amazon, which turned out to be a mistake. After contacting Launch USA for support, I was informed that my unit was purchased from the European market by an unauthorized reseller, then resold on Amazon with misleading advertising. Because of this, Launch USA will not provide support—service is only routed through China tech support. Key Issues: No U.S. support is available. All support is email-only through China. Their website and chat are essentially useless. The software is locked behind an annual subscription ($678/year). Without renewal, the entire device becomes unusable—essentially a very expensive brick. The included tablet is old and outdated. My Experience: Tech support finally responded. Customer service was unresponsive, repetitive, and dismissive. Despite paying over $1200, I was left with a useless device. This product might work initially, but once problems arise, you’re on your own. Launch USA clearly warns against buying from Amazon or unauthorized resellers, but Amazon continues to list these units. If you are in the U.S., do not purchase Launch tools from Amazon. Buy only from authorized U.S. resellers if you want reliable support. Otherwise, expect delays, extra costs, and zero accountability. Autel scan tool, continues to perform well with proper U.S. customer support. Compared to that, this Launch device feels like a very expensive paperweight.
Briden F.
Got a Launch Creader V looking for an update contacted Launch they said my Creader is not one of theirs so I have asked many times is it a copy? No reply poor customer service
Stephen M.
Save yourself time and effort these are fake and terrible dodgy customer service lesson learnt it’s cheap for a reason .