Rosemary
Straightforward and reliable
Straightforward. Reliable. I had no issues with getting surveys out or running reports. Good tool

Launch 360 is a 360 degree feedback leadership assessment tool that helps evaluate the leadership skills and competencies of individuals within an organization. The tool is designed to measure 6 key areas: Executive Presence, Leadership, Staff Management, Relationship Management, Self-Management, Social Awareness and Communication.There are several reasons why an organization should consider using Launch 360. 1. It eliminates the need to install any system platform, avoiding complexity and offering a simple self-administered approach. 2. The process is confidential, ensuring anonymity and promoting honest and open feedback.3. The Launch 360 Leadership Assessment tool has been developed to enable rapid deployment today. However, we also offer the ability to customize a section with specific questions to suit your organizational needs.4. No confusing reporting metrics. The report is designed to deliver easy to understand feedback with actionable feedback.Reviewers spend approximately 15 minutes to numerically rate 6 leadership characteristics measured by the 360 and provide written comments related to the participant’s strengths and weaknesses within each category. Once the Reviewers have submitted their survey responses, a comprehensive easy-to-read report is then generated by Launch 360 and delivered to the administrators portal.Launch 360 is the ultimate tool for organizations looking to gain insight into the leadership skills and competencies of their employees, and for individuals looking to improve their leadership abilities. With our tool, you'll have everything you need to support your team member's leadership development. So why wait? Try Launch 360 today to Build Better Leaders. Faster.
Launch 360 (launch-360.com) has 16 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Rosemary
Straightforward. Reliable. I had no issues with getting surveys out or running reports. Good tool
Audrey
Launch 360 has been great to work with—simple to use, quick to roll out, and the reports are good and helpful. We found the team is responsive. No issues. Would absolutely recommend.
JD
Launch 360 is a solid 360 tool, providing leaders with impactful information for their development. The tool itself is a headache to use. It's very, very buggy: repeated errors in sending surveys, where the only solution is to logout/login and clear cookies just to send another survey. Some of my surveys were sent multiple times to the same recipients, overcharging me for the Additional Reviewers. And their customer service team is absolutely unresponsive. Emails to their inbox (info@launch-360) have gone over a week without a response. For a company that presents itself as a developer of people, it's incredibly disappointing to receive such poor service.
Response from Launch 360Apr 26, 2026
Thank you for your feedback—we truly appreciate you taking the time to share your experience. We did identify a bug that impacted your experience including your help desk email not being delivered. We understand how frustrating that must have been, and we’re sorry we fell short in this instance. We hope that once we were alerted you felt better about how closely engaged we stayed with you throughout the entire process—communicating frequently, jumping in quickly as issues arose, and working alongside you to ensure everything was completed properly. Providing that level of support is incredibly important to us. As part of making this right, we issued a credit back to your account. We care deeply about delivering a terrific experience for every Launch 360 customer, and we appreciate the opportunity to address this directly.
KIMBERLY L.
Launch 360 is perfect for small business owners who don’t have access to big, complex HR systems. It’s simple, affordable, and gives you professional-grade insights without the hassle. The tool helps get honest, actionable feedback that you wouldn’t have gathered otherwise. It’s an absolute gem for businesses that want to invest in leadership without needing a full HR department.
Samantha R.
Launch 360 has been a great tool for our team! As a busy small business we struggle to find time for a lengthy review process and end up putting it off over and over again, which means that potential employee growth opportunities are neglected. Launch 360 has simplified the process so we actually do it and can incorporate crucial feedback for leadership development.
Mackenzie H.
What I love most about Launch 360 is how it focuses on the six essential elements of effective leadership. The structure helps leaders see exactly where they are strong and where they have room to grow. The emotional intelligence (EQ) questions are especially powerful — they consistently uncover insights leaders hadn’t seen in themselves before.
Bella N.
As an intern, I was tasked with finding a 360 feedback tool for our company, and after a lot of research, I recommended Launch 360 — and it was a hit! It is easy to implement, budget-friendly, and doesn’t require us to bring in consultants or complicated systems. My manager and the leadership team loved how straightforward it was and how insightful the feedback turned out to be.
Kiera S.
Launch 360 is everything I was hoping for — off the shelf assessment I didn’t have to create and incredibly effective. I’ve used other tools that were clunky and hard to navigate, but this one is smooth from start to finish. We were able to gather valuable feedback within days.